unable to send whatapps message to customer with google forms submission
Status: Closed · Asked by Jing on · 0 views
Hi
I am trying to send a message to my customer after he/she fills in google form. I followed the instructions and created a message template in whataspp manager. However the message template does not show up in pabbly connect. The default hello world message keeps popping up and I can only send the hello world messages via a test phone number although I generated a permanent token.
Please help!
Hey @Jing
It appears that you haven't created the template to use the action step.
Please refer to the following video tutorial and then try again.
Hi,
I have created the messages in meta and they have been approved. But the message template is not showing in pabbly connect. I can only see hello world. Please help!
Hey @Jing
Seems like you haven't configured your Cloud API action step accordingly. So, kindly refer to the following tutorials and thread.
https://forum.pabbly.com/threads/whatsapp-cloud-api.5745/
https://www.youtube.com/@Pabbly/search?query=cloud%20api
https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes
