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Update Card

Pabbly Team

Member
Staff member
[Customer Query] -

Hello, how do you change a customer credit/debit card from an old one on the account to a new one. I have a subscribing client with a new card. Thanks
 
S

Sonam

Guest
In Pabbly Subscription Billing, there are two ways to add a new card for a customer -

1) Through Merchant account - In the customer's section, on a record for a specific customer, go to the bottom of the page, you will get an option to Add New Card through your Pabbly account. For instance, please check below -
1620364013424.png


2) From Client Portal - The customer can themselves update the card details via the client portal. For instance, please check below -
1620364129052.png

Also, the card can be updated for a single subscription from the portal itself. Hence, in the above two ways, the card details can be updated for a customer in the application.

For more info please follow this doc - https://www.pabbly.com/subscriptions/docs/features/#section17
 
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