Update Card

[Pabbly Team]

[Customer Query] -

Hello, how do you change a customer credit/debit card from an old one on the account to a new one. I have a subscribing client with a new card. Thanks

 

[Sonam]

In Pabbly Subscription Billing, there are two ways to add a new card for a customer -

1) Through Merchant account - In the customer's section, on a record for a specific customer, go to the bottom of the page, you will get an option to Add New Card through your Pabbly account. For instance, please check below -

2) From Client Portal - The customer can themselves update the card details via the client portal. For instance, please check below -

Also, the card can be updated for a single subscription from the portal itself. Hence, in the above two ways, the card details can be updated for a customer in the application.

For more info please follow this doc - https://www.pabbly.com/subscriptions/docs/features/#section17