Update email address in Mailerlite

[Lars]

I read in a thread in Mailerlite's forum that it's possible to update a subscriber's email address via their API, so I attempted to accomplish this using the Mailerlite app in Connect. And it looks straightforward enough - find the subscriber using the lookup action, then update the email in the next action. Except it doesn't work - the old email address is still there after (test) execution. No error message, just nothing happening. Any ideas why this is so?

Thanks,
Lars.

 

[ArshilAhmad]

Hi @Lars,

Could you please share the Workflow URL in which you have this concern?

 

[Lars]

Hi @Lars,

Could you please share the Workflow URL in which you have this concern?

Happy to. Can this be safely shared here without giving access to others?

 

[Subin]

Hey @Lars !

Sure, you can share the workflow URL with us, so we can further check on your concern.

 

[Lars]

Ok, here it is.

 

[ArshilAhmad]

Thank you for sharing the workflow. Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Subin]

Hey @Lars !

Can you once use the below mentioned step to update the email and check if this works for you instead of using the Advance update-

Do check and let us know about it.

 

[Lars]

Hey @Lars !

Can you once use the below mentioned step to update the email and check if this works for you instead of using the Advance update-

Hey Subin, I'm sorry to say that this didn't help. No error in the workflow but the email address remains unchanged. Feel free to take a look at what the workflow looks like now. I first tested without the Get subscriber step and then added that just to make sure.

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Thanks,
Lars.

View attachment 39685

Do check and let us know about it.

 

[Subin]

Hey @Lars !

Sure, we checked on our end and it seems the API cannot update on the basis of email for Mailerlite.

Can you provide us with the curl request for the same, so we can get it checked with the tech team for the possibilities.

 

[Lars]

Here's Mailerlite's reply with links to documentation.

You can find more information on this in the following API documentation links:

1. Create Subscriber: API Documentation Link
2. Update Subscriber: API Documentation Link

 

[Subin]

Hey @Lars !

The API Documentation reference which you have provided us is for Mailerlite.

And the Mailerlite which you are trying to work on is Mailerlite Classic.

Both Mailerlite are different.

If you have account with just Mailerlite, then you can use that for updating the email and check on it.

Do keep us updated.

 

[Subin]

Hey @Lars !

Based on the documentation you have provided, we have added "Updated Subscriber" action event in Mailerlite(Not Mailerlite Classic)-

 

[Lars]

Ok. The selection looks the same for ML Classic but it's not, then?

 

[ArshilAhmad]

Please select the 'MailerLite' action application, where you will see the 'Update Subscriber' action event.