• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Urgent Urgent Urgent !!! Invalid Credentials or Host or Database or Port !!! Again !!!

Nistel

Member
Your Task History ID
IjU3NjYwNTZjMDYzMjA0MzY1MjZiNTUzMjUxMzEi_pc
Good morning,

I haven't been able to connect to MySQL for 3 hours now.
It worked correctly before. I also didn't change the Mysql access credentials.
I tried to reconnect again with no success.
Could you help me ?

That concerns all my workflows.
Here is one of my workflow link : https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTZjMDYzMjA0MzY1MjZiNTUzMjUxMzEi_pc

Attached the error message

I've been with Pabbly for years and I know how to connect to Mysql with Pabbly

All my workflows that are connected to My Mysql databases stopped working today although the identifiers have been the same since.


For example, the workflow below had been working correctly for months. But today it no longer works because of the connection to Mysql. I have reconnected several times without success. I also changed the database but still nothing.

I had this problem before and the next day it started working without me doing anything.
 

Attachments

  • Capture d’écran 2024-12-20 à 13.50.58.png
    Capture d’écran 2024-12-20 à 13.50.58.png
    360.7 KB · Views: 9

Mijares72

Member
Pabbly IS BROKEN !!!.. MySQL Connections are not working and NOBODY from support is there to help.. no chat, no phone, no whatsaap, nothing.. We, as clients, deserve better attetion !!
 

mcadenas

Member
I have the same problem for 8 hours. I thought it was the server, but no. All credentials give an error.
 

Pabbly

Administrator
Staff member
The issue should be fixed. Please try re-executing failed execution at your end and let us know if they are working fine or not.

Make sure to clear your browser cache once.
 

ArshilAhmad

Moderator
Staff member
Yes it works. Thanks !

I lost a customer because of this incident, but it's not a big deal. I'll gain 10 more customers... Maybe consider reviewing the response time for similar cases?
Thank you for your feedback. We will certainly look into this and try to reduce the response time for such cases. We sincerely apologize for the inconvenience caused.
 
Top