Using API request and dynamic data in body

[Brambei]

Hi Team,

1. Doing some first testing with the Chatbot feature, but I can't find a way to add dynamic data into a post request. here is the use case.
I want to set-up Whatsapp and let people check the status of their order. So i ask them for their order_id, and want to send it to a webhook, but it seems i can send the order_id anywhere. I tried storing it as custom field for the contact, but i am not sure how i can map the ID in this case '1151'. Could you please let me know how i could use this? the 1151 is now added manually for testing purposes.

2. Also i noticed it's not possible to delete the custom field, please see in Purple. Could you please check that for me?

KR Bram

 

[ArshilAhmad]

Hi @Brambei,

Could you please create a short screen recording and elaborate a bit more on your exact concern?

 

[Brambei]

Hi @ArshilAhmad ,

Sure! please see here: Schermopname 2025-04-07 om 08.31.22.mov In case you need any more information please let me know.

 

[Preeti Paryani]

Hello @Brambei,

Thank you for reaching out.

We recommend passing the variables in the body section of the POST request instead of in the headers. To map dynamic values such as the order_id, you can use the following format in the body:

{
"aanvraagid": "$aanvraagid"
}

Ensure that the variable (e.g., $aanvraagid) matches the name used in your flow and is captured correctly.

Regarding the issue with deleting the custom field: please note that at least one field must be selected in the Capture Response section of the Contact Custom Field.