Using the Same Mobile Number for WhatsApp Templates and App

[themagiciant95]

Hello,

I have added a mobile number to send WhatsApp messages using Whatsapp Cloud Api on Pabbly. Can I also use this same number on my mobile phone by installing the WhatsApp app, so that I can respond to the chats directly through the app?

Thank you for your assistance.

Best regards

 

[Pabblymember11]

Hey @themagiciant95

Perhaps you cannot use the same mobile number for both the WhatsApp Cloud API on Pabbly and the WhatsApp app on your mobile phone simultaneously. WhatsApp only allows one active session per phone number, so if you log in to the app on your phone, it will log out of the API session and vice versa. For better understanding and further assistance, you can contact WhatsApp Cloud API support.