[VIDEO] How to Send Data from a Custom Field to Reply.io?

[Edwin]

Hi!

Please note that after I created the custom field, I also regenerated Reply's API and connected with it again because the custom field wasn't there before.

Here's the loom: https://www.loom.com/share/df002721cacc40a681f1d0b334d93685

 

[Pabblymember11]

Hey @Edwin

We looked over your concern and found that you might have filled the custom field improperly. Please check out the following screenshot for a better understanding.

Example -

Fields in Reply.io

So the custom fields in the action step should be like-

 

[Edwin]

aha! Got it, thx!