VideoAsk With Transcription

[Lorenzo]

Your Task History ID

IjU3NjYwNTZiMDYzNTA0MzA1MjZmNTUzNzUxMzAi_pc

Hello Pabbly Community,

I'm writing to ask for help with an issue I'm facing with the VideoAsk integration in Pabbly Connect.

I'm trying to set up a workflow that triggers on a new VideoAsk response, and I've noticed something strange:

1. When I use the standard "New Response" trigger, Pabbly Connect correctly finds and displays all of my forms from VideoAsk.
2. However, when I try to select the specific "New Response (with transcription)" trigger, the list of forms is completely empty, as if none exist.

In my quizzes, I allow users to respond with audio and video, not just text. For this reason, it's essential for me to use the "with transcription" trigger so that I can receive and use the transcribed text from these responses.

Has anyone else encountered this same problem or know how I might be able to fix it? Is there perhaps a special setting I need to enable in VideoAsk, or a step I'm missing, that would allow the forms to appear for this specific trigger?

Thanks in advance for any help or suggestions you can offer.

Best regards,
Lorenzo

 

[ArshilAhmad]

Hi @Lorenzo,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Lorenzo]

Hi @Lorenzo,

Please allow us some time to look into this concern. We will get back to you with an update soon.

Many thanks. Waiting for you. I'm bloked by this thing to set an entire automation process.
All the best