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Webhook Array - Convert from simple response

shane6836

Member
I have a workflow I am trying to build that is triggered by a webhook by pabbly - the issue I have had is that the information has come through, but i didnt think to turn off simple response (as i wanted the data to access the data as an array) and now the data is there, but i cannot use it :(

I am unable to trigger the webhook again (MailerLite automated campaign that is live and in use that just fired to a heap of clients - wanted to catch it on Pabbly's side to undertake a range of other actions for each contact that received the email.

Any way to change this to not be a simple response using the existing data?
 

Preeti Paryani

Well-known member
Staff member
Hello @shane6836,

As of now, unfortunately, there doesn't seem to be a way to reprocess or convert an already captured webhook response into an advanced format if it was initially received as a simple response. To capture the data in advanced format, you'd need to re-trigger the webhook with the "Simple Response" toggle turned off beforehand.

Since the original MailerLite automated campaign has already been sent and cannot be re-fired, one workaround would be to manually send that same email to a single contact. This way, you can trigger the webhook again and ensure it's captured in the correct format with the advanced response enabled.

Additionally, upon checking, it appears that you may have already attempted to re-capture the response. However, your workflow is currently in a "Waiting for response" state and hasn’t received any data for a while. We recommend checking whether this workflow is still active, as it may have timed out or expired. If that’s the case, you’ll likely need to create a new workflow and reconfigure it accordingly.
 
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