webhook not working

[bajglass]

Can support at pabbly please help.
As of one hour ago my "Intake - Create new ticket" workflow has stopped running??? this the last one to run. I have had this for some time and nothing has changed. I have tried testing the webhook and it will not work, it just keeps loading and I have over 3000 task ran. I use it daily for business and this is a very important issue for us.

 

[Pabblymember11]

Hey @bajglass

It appears that the "custPhoneSearchesHS" field which you have used in your workflow in the "HubSpot CRM: Search a Contact" action step is not coming from your "Cognito Forms: New Entry" trigger event.

And because of that, your further action steps are getting failed.

So, kindly enter the details to search for the contact in the field.