• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Webhook not working

finkeyz

Member
Hi
I have had a webhook working for sometime now. Since some days it's not working anymore. I reinstalled the webhook too on the google sheets. Whenever I do a 'send test', instead of trigger column AJ check, it comes back saying 'no data in row 2'. I'm modifying the column in row 1340.
The workflow on pabbly is 'waiting for webhook response' even when I modify column AJ

pic1.png
pic2.png
 
P

Pabblymember11

Guest
Hey @finkeyz

Can you please try capturing the webhook response in the incognito mode of your browser once and please make sure that the data is being filled till your configured trigger column while Initial Setup?

(Watch the first part of the video)
 

finkeyz

Member
I filled up all the columns in row 2 in which case, the submit test is fine. However the row in question is 1339 and subsequent and a few preceding rows which stopped since a few weeks. I updated 1339 but I'm not capturing any trigger response.
Also thus far, it had been working fine
 
P

Pabblymember11

Guest
Kindly record a short video on your concern once, so that we can look into it and help you accordingly.
 
P

Pabblymember11

Guest
Hey @finkeyz

The dropdown field in the trigger column will not trigger the data to the workflow, so we suggest you manually type the status in the trigger column from your Google Sheets.

Additionally, if you've made manual changes or additions to the data in the trigger column, I highly recommend checking out the instructional video on how to smoothly send Google Sheets data to the next action step in Gmail.
 
Top