Webhooks for multiple event types to a single destination URL

[Jennifer Calhoun]

I use HouseCallPro to manage my business, and it only allows me to use 1 single webhook desination URL for all the different types of webhooks they support. I have it set to trigger a workflow in Pabbly, but I'm not finding any way to successfully set up different workflows run based on the webhook event type.
I *should* be able to do this using router, but that doesn't actually work. The reason is that the webhook payload for each event type is different.
So, for example: I catch the webhook and then move to next step: Router. I then open Route 1 and filter by Event equals customer.created, and write out my workflow from there no problem.
BUT- then I need to create Route 2 to filter by Event equals job.created. Well, now we have a problem. Because the first webhook I caught was for the customer.created event, which has a very different payload than the webhook for event type job.created. So- I can't map the right fields. I can if I go back and re-capture the webhook response, but as soon as I do that then all the mappings I just created for Route 1 give me an error as invalid data.
How can I work around this?

 

[Pabblymember11]

Hey @Jennifer Calhoun

You need to recapture the webhook response for every webhook event you have opted for from your account and design the Route.

Once your individual route gets set, it will run in the automation accordingly.

 

[heyyou488]

I am using Housecall Pro and having the same issue. Did you ever figure out how to get past this? I need to send customer.created to one app and job.created to a different app. Any help would be awesome! Zapier can do this, I already have Pabbly.

 

[ArshilAhmad]

I am using Housecall Pro and having the same issue. Did you ever figure out how to get past this? I need to send customer.created to one app and job.created to a different app. Any help would be awesome! Zapier can do this, I already have Pabbly.

Your concern has been addressed here:

How to Handle Different Webhook Payloads

We have some webhooks that we receive that have different fields and pieces of information and we don't have a way to change this. For example, one of our providers sends out all event notices to a single webhook and different types of events have different fields included. This causes a...

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