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Webooks and Dropbox issue

Dot4Dot

Member
Hello, I have a workflow where when a customer uploads a file on my website, it automatically uploads that file to my dropbox. The issue I have is that sometimes if the customer selects more than 1 file, the ebook only uploads 1 file and not the other files. This only happens sometimes. Any idea what could be causing this?
 

Preeti Paryani

Well-known member
Staff member
Hello @Dot4Dot,

Could you please capture the webhook response in advanced format (by disabling the "simple response" toggle) with multiple files selected? This will allow us to analyze the response and identify a potential workaround for the issue.
 

Dot4Dot

Member
Here are the values. I uploaded 4 images through my website and only 2 uploaded to my dropbox.


Screenshot 2025-01-18 at 11.52.00 AM.jpg
Screenshot 2025-01-18 at 11.52.00 AM.jpg
Screenshot 2025-01-18 at 11.52.06 AM.jpg
 

Dot4Dot

Member
Thank you for checking this. I checked my dropbox and only 2 of those files appear on my folder. Could it be that the files uploaded have the same name and might get overwritten? Is there a way to have the files have a unique file name before they are uploaded to dropbox to do as a test?
 

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