What really happens to inactive plan?

[Nurpay]

Hi.

What happens if I set a plan to inactive? Does the existing subscription still going on? I want to stop receiving new subscriber. I dont want to stop any ongoing subscription.

One more thing, what happens if I change the number of billing cycle for a plan? Does it affect existing subscriber?

 

[MukeshR]

Hello @Nurpay ,

If you make the existing plan inactive, new subscriptions for that plan will not be created. However, the previous subscriptions associated with that plan will continue as usual.

 

[Nurpay]

Hello @Nurpay ,

If you make the existing plan inactive, new subscriptions for that plan will not be created. However, the previous subscriptions associated with that plan will continue as usual.

Thank you for your reply. I really appreciate it. May I know if you can kindly answer the question about the billing cycle.

 

[MukeshR]

Hello @Nurpay ,
If you change the billing cycle of the plan, the previous subscription will continue according to the previous billing cycle. Only the new subscription created after the plan changes will have the new billing cycle.

 

[Nurpay]

Hello @Nurpay ,
If you change the billing cycle of the plan, the previous subscription will continue according to the previous billing cycle. Only the new subscription created after the plan changes will have the new billing cycle.

Thank you for your reply