WhatsApp API

[guyseo]

Hi,

Im trying to connect WhatsApp API but I'm getting this error message:

https://easycaptures.com/fs/uploaded/1528/3702421498.png

Can you help with that?

Thanks,

Guy

 

[Pabblymember11]

Hey @guyseo

Can you please share the name of the workflow, also try configuring your WhatsApp Cloud API action step once as mentioned in the following video.

Make sure you have authenticated the Cloud API with your real number, not with the test phone number.

 

[guyseo]

Here is the link to the workflow

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

Its with the real number and not the test

2023-01-30_14-37-18.png

Shared with Dropbox

www.dropbox.com

 

[Pabblymember11]

Hey @guyseo

We have checked your workflow and looks like the WhatsApp Cloud API action step is set now.

Kindly pass the phone number with the country code in the prefix as mentioned in the help text.

 

[guyseo]

Thank s a lot!

Our problem is that most of our leads come like this: 0528320107 | 052-8320107 | +972528320107 | 972528320107 | 9720528320107 | +9720528320107

How can I edit the phone number so he will have the exact order so he can get the messages?

 

[Pabblymember11]

Please check the following method to resolve the inappropriate number to convert it to the correct format.

 

[guyseo]

Thanks a lot for your help

And what if I need to add + and remove 0?
For example, the number is 0528320107 And we need it to be +972528320107

 

[Pabblymember11]

Yeah, you can change the +1 with your desired prefix from the formula.

 

[guyseo]

I don't know how to make my desired prefix - That's why I've added the example.
Can you help with that?

And what if I need to add + and remove 0?
For example, the number is 0528320107 And we need it to be +972528320107

 

[Pabblymember11]

For example, the number is 0528320107 And we need it to be +972528320107

You can copy and paste the following action step for your requirement.

 

[guyseo]

I did it and its not working:

Pabbly - Online Marketing & Sales Software

Automate your sales and marketing with Pabbly. Unite email marketing, lead capture, WordPress themes, subscription all at one place.

connect.pabbly.com

 

[Pabblymember11]

Please check carefully you have passed the double quotes in place of the single quotes in the formula.