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WhatsApp API

Supreme

Well-known member
Staff member
Hey @guyseo

Can you please share the name of the workflow, also try configuring your WhatsApp Cloud API action step once as mentioned in the following video.


Make sure you have authenticated the Cloud API with your real number, not with the test phone number.
 

Supreme

Well-known member
Staff member
Hey @guyseo

We have checked your workflow and looks like the WhatsApp Cloud API action step is set now.

Kindly pass the phone number with the country code in the prefix as mentioned in the help text.

1675141424360.png
 

guyseo

Member
Thank s a lot!

Our problem is that most of our leads come like this: 0528320107 | 052-8320107 | +972528320107 | 972528320107 | 9720528320107 | +9720528320107

How can I edit the phone number so he will have the exact order so he can get the messages?
 

Supreme

Well-known member
Staff member
Please check the following method to resolve the inappropriate number to convert it to the correct format.

1675165821002.png
 

guyseo

Member
Thanks a lot for your help

And what if I need to add + and remove 0?
For example, the number is 0528320107 And we need it to be +972528320107
 

guyseo

Member
I don't know how to make my desired prefix - That's why I've added the example.
Can you help with that?

And what if I need to add + and remove 0?
For example, the number is 0528320107 And we need it to be +972528320107
 

Supreme

Well-known member
Staff member
Please check carefully you have passed the double quotes in place of the single quotes in the formula.

1675836893763.png
 
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