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whatsapp to google sheets no longer working

Genio

Member
Your Task History ID
IjU3NjIwNTY1MDYzMzA0MzY1MjZhNTUzNTUxMzQ1MTZhNTQzMSI_3D_pc
Edit: The issue fixed it self, but can i please know what caused this. Thank you

Hi

one hour ago my messages on whatsapp stopped appearing, when i checked the task history. I found the webhook response i was getting looks different than what i usually get. I tried to redo the webhook link and recapture but its still the same. It looks weird this is causing me to not receive any messages. Please help. What happened ?

Now
1704993397062.png



before
1704993428047.png
 
Last edited:

ArshilAhmad

Moderator
Staff member
Hi @Genio,

The response you received in the first screenshot is in JSON format. To prevent this, make sure to always capture the response with 'Simple Response' enabled.
1704998061285.png
 
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