Why duplicate data are printed

[rahulseth7979]

Your Task History ID

IjU3NjUwNTY5MDYzZTA0MzE1MjZlNTUzYzUxMzQ1MTYxNTQzMTBmMzYi_pc

I'm creating a workflow from Razorpay to Google Sheets to capture payment data. But , Pabbly adds multiple duplicate entries into the Google Sheet
This problem are facing from yesterday

workflow link => https://connect.pabbly.com/workflow...aAzpcSAoOUgQJelZPVmoEB1YsUB0DeFQNW2hfAVZ-Xj8#
Task History ID -

IjU3NjUwNTY5MDYzZTA0MzE1MjZlNTUzYzUxMzQ1MTYxNTQzMTBmMzYi_pc​

Task History ID -

IjU3NjUwNTY5MDYzZTA0MzE1MjZlNTUzYzUxMzQ1MTYxNTQzMTBmMzIi_pc​

Task History ID -

IjU3NjUwNTY5MDYzZTA0MzE1MjZlNTUzMzUxMzU1MTY3NTQzMjBmMzki_pc​

Task History ID -

IjU3NjUwNTY5MDYzZTA0MzE1MjZlNTUzMzUxMzU1MTY3NTQzMTBmMzgi_pc​

 

[Preeti Paryani]

Hello @rahulseth7979,

We’d like to inform you that Razorpay triggers are descriptive, meaning the responses sent by Razorpay are only visible under the Task History in Pabbly.

Also, duplicate entries may occur if:

1. The same webhook has been added multiple times in Razorpay.
2. Razorpay is sending the response more than once.

To troubleshoot this:

• Try creating a new workflow with a fresh webhook URL and test if the response is captured only once.
• Alternatively, check and delete any duplicate webhooks in your Razorpay account.

If the second workflow also captures duplicate responses, the issue likely lies with Razorpay, and we recommend reaching out to their support team for further investigation.

 

[rahulseth7979]

I am creating new workflow but same problem are facing

 

[Preeti Paryani]

Hello @rahulseth7979,

In this case, we recommend reaching out directly to the Razorpay support team. Several of our users are currently experiencing similar issues, which indicates that the problem may be on their end.

Please let us know if you receive any updates from their team or need further assistance from our side.