Why is Webhook not able to process requests with special characters?

[ithedesiman]

Your Task History ID

IjU3NjUwNTZjMDYzNzA0MzY1MjZjNTUzMjUxMzE1MTY3NTQzNzBmMzYi_pc

I have raised this concern in the past but have not received a proper answer (they blamed trigger is not passing value), so I am raising it again.

Webhook caught below

But when it passes to the next step (I purposely added this step to make sure the string is not empty), which checks the "Is not Empty" string, it always gets an empty string.

Someone from Pabbly support must check this in detail.

 

[Preeti Paryani]

Hello @ithedesiman

Please refer to the attached loom to learn about the reason behind the issue - https://www.loom.com/share/1f36f69653b0458f9da4845007c2ca9c?sid=eba6df33-60eb-406d-945a-329e2ee608a7

The issue is arising since the response received from the webhook is received in different formats, and responses received from third-party applications using webhooks are not in our control.