workflow error

[JohnBrady]

Your Task History ID

https://connect.pabbly.com/task/history?filter_status=applied&filter_by_task_id=IjU3NjUwNTZiMDYzMjA0Mzc1MjY4NTUzNDUxMzE1MTYxNTQzMjBmMzUi_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I don't know what this means: This email is to notify you that for the workflow "Shared - [Google Contacts > FU Beast]" , a recent task was not executed due to following error -​ Task History ID: IjU3NjUwNTZiMDYzMjA0Mzc1MjY4NTUzNDUxMzE1MTYxNTQzMjBmMzUi_pc Step Name: LeadConnector V2 > Create or Update a Contact Connection Name: LeadConnector V2 #1 Task Error Detail: { "statusCode": 401, "message": "Invalid JWT" } Note that the workflow has not been paused and continues to run according to your settings. Further, you have the option to re-execute tasks that encountered error from the history section. I've also attached a screenshot because i don't know how to fix this on my own

 

[ArshilAhmad]

Hi @JohnBrady,

The issue primarily arises because the old token expires and is regenerated every hour. There can be instances where a request is sent using Token A, but during the process, a new Token B is generated. Since LeadConnector only recognizes the latest token (Token B), any requests made using the old token (Token A) will result in an error.
We have added a Delay After Queue as step 2 of your workflow. Please monitor your workflow for some time and see if that rectifies this issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support