Workflow from Bookeo to Google Sheets just stopped working.

[ranelson]

We have a workflow which is triggered upon a new booking from Bookeo being made. Data is then formatted and sent to Google Sheets. After setting up this workflow, it worked flawlessly for about 4 days and then just stopped. There was one error on the 1st due to no phone number being available to format. I made a slight change and re-executed the task which succeeded. No triggers/executions have happened since then. I've even tried saving and resending a test (which is now just stuck awaiting a response even after multiple bookings (to include a dummy booking I personally made). Any help would be greatly appreciated.

 

[Pabblymember11]

Hey @ranelson

Could you please share the name of the workflow along with your registered email address with Pabbly, so that we can look into it and can guide you accordingly?

 

[ranelson]

Bookeo To Google Sheets is the name of the workflow. My registered email address is [email protected].

 

[Pabblymember11]

Hey @ranelson

Could you please try reconfiguring the Bookeo trigger event once and then try again?

 

[ranelson]

I did this and got the webhook response. After the response, I went through the next steps and confirmed all the mapping was good and then saved the workflow. It seems to be working now. Thank you!