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Workflow not starting by itself

Hi I set up a workflow like this: Trigger (Facebook Lead Ads - New lead) ---> API (That catches the phone number and send a whatsapp message)
When i click in "save and send a test request" it works fine. But if someone register in the form the workflow doesn't activate by itself, i have to go there and click in "save and send a test request" everytime. My plan is free, I don't know if this is a problem. Can someone help? I will send the workflow link here: https://connect.pabbly.com/workflow/share/C0NXZVYNA2JQGQldUTxQM1hLCj1XC1ZsXExUXQdiXRs#
 

Fagun Shah

Well-known member
1. Did you turn on the workflow after setting it up?

1620783102096.png


2. FB lead Ads is a polling base integration, so it can take upto 5-10 min to actually get your lead data after form submission.

3. You can do testing using this tool - https://developers.facebook.com/tools/lead-ads-testing (by submitting dummy leads in the form and checking if they enter the workflow in 10 min or not)
 

Pabbly

Administrator
Staff member
Hi I set up a workflow like this: Trigger (Facebook Lead Ads - New lead) ---> API (That catches the phone number and send a whatsapp message)
When i click in "save and send a test request" it works fine. But if someone register in the form the workflow doesn't activate by itself, i have to go there and click in "save and send a test request" everytime. My plan is free, I don't know if this is a problem. Can someone help? I will send the workflow link here: https://connect.pabbly.com/workflow/share/C0NXZVYNA2JQGQldUTxQM1hLCj1XC1ZsXExUXQdiXRs#
Please enable your workflow so that it can work in live mode-

1620821794547.png
 
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