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Workiom Updated Record trigger not working

apps

Member
I get no response here when updating the record - Pabbly does not catch any webhook:

Task history is empty for this.

How can I fix this?

Looking forward to hearing back from you!

All the best

Anders
 

ArshilAhmad

Moderator
Staff member
Hi @apps,

Based on your Task History, your workflow does appear to be triggering.
1704309447752.png
 

apps

Member
@ArshilAhmad Ok, I think the problem is it trigger so slowly then. It takes maybe 15-30 min for it to pick it up which makes it extremely timeconsuming to properly test and therefore work on. When testing it also doesn't trigger. Seems like something is blocking the webhook. The webhook was supposed to react instantly. Sometimes it seems it does, but then it starts breaking and takes a long time to respond and does not respond at all when testing.

Wasn't it supposed to be instant from a webhook? The webhook says so. But many times it just doesn't trigger:
1704370279768.png


Could you look into this please - must be some bug?
 

ArshilAhmad

Moderator
Staff member
Could you please record a short video updating the record in Workiom and demonstrate the issue with the workflow not being triggered instantaneously?
 

ArshilAhmad

Moderator
Staff member
In the video, you can update the record in Workiom and demonstrate that the workflow does not execute instantaneously (please wait for 30-40 seconds). When your workflow triggers after 30 minutes for that submission, kindly share the Task History ID for that execution.
 
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