Your Email Support Is Not Helpfull

[sahil pathania]

I am facing an issue, but your response time is very slow, taking 10 to 11 hours to reply. How can I fix my issue? Your support team is too slow in responding to existing customers. I have emailed you two to three times a day, but there is no reply throughout the day, and I only receive a response at night. Please provide me with a specific contact number so I can get help, as emails are not resolving my problem."

 

[Preeti Paryani]

Hello @sahil pathania,

Sorry for the inconvenience caused.

We have responded to your query on the same ticket ID where you were discussing the issue to ensure clarity and avoid any confusion. Please refer to it for further discussion on the matter.

Let us know if you need any additional assistance.