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Zoho Books create invoice Code 6 Json or 1038

VSRtechd

Member
I have an issue while trying to use "create invoice" in zoho books, I followed the path described in the forums to create the correct integration between amazon and zoho books:
Based on the Amazon sale
Zoho books looks for the customer ID and if it exists creates the invoice based on that id, if not, then it will create a customer and then an invoice based on that id, but while creating the invoice sends and error code 6 or 1038, JSON not structured, i think it might be due to the taxes but, in Mexico we have IVA but in food supplies there are not taxes so we cant add any taxes to the products.

 

ArshilAhmad

Moderator
Staff member
Hi @VSRtechd,

The 'Contact Person ID' field must be within square brackets. We made the change on your behalf, and it appears to have fixed the issue you were encountering.
1735935986461.png


Now you are encountering an error related to the number of characters in your Line Item Name field. Please make sure it's below 200 characters.
1735935894310.png


1735936061007.png
 

VSRtechd

Member
Hi!, thank's a lot, I also fixed two other issues that showed after, now it says, contact does not exist and i imagina that message appears because of course there is no contact with that data, but once it is runnning, it will have the data mentioned right?
 

ArshilAhmad

Moderator
Staff member
Yes, during automation, you won't encounter the "Contact does not exist" error, as it will either be present in your Zoho Books account or created automatically in Route 2.
 
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