Zoom OAuth Failing in Pabbly – “Can not accept this app subscription, it has been disabled”

[harsh40413]

Your Task History ID

IjU3NjUwNTY0MDYzNjA0MzE1MjZhNTUzZDUxM2E1MTZiNTQzMzBmMzki_pc

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I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hi Pabbly Team,


I’m completely blocked while reconnecting Zoom in Pabbly Connect and need clarity from your side.

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What’s Breaking​

One of my workflows failed with the following error:

• Workflow: BBE – 1 day new workflow
• Step: Zoom → Add a Webinar Registrant
• Connection Name: bbe_99_2days

Task History ID: IjU3NjUwNTY0MDYzNjA0MzE1MjZhNTUzZDUxM2E1MTZiNTQzMzBmMzki_pc
Error received via email:



{
"code": 124,
"message": "Access token is expired.",
"OAuthException > reason": "Invalid Token!",
"OAuthException > error": "invalid_grant"
}


Your system suggested creating a new connection.

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Actual Problem​

When I try to re-authorize Zoom from Pabbly, the Zoom OAuth screen shows this error:

“Can not accept this app subscription, it has been disabled.”

Because of this, I cannot log in or grant access at all.
So creating a new connection is not possible.

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What I’ve Already Tried​

• Removing the existing Zoom connection
• Creating a fresh connection
• Logging in again via Zoom OAuth from Pabbly

Same error every time.

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Questions That Need Clear Answers​

1. What is the exact fix from Pabbly’s end to restore Zoom authorization?

Waiting for a clear resolution.


Thanks.

 

[Preeti Paryani]

Hey @harsh40413,

Thanks for reaching out to us. The connection appears to be working fine on our end. Could you please share a complete screencast of the process you are following? This will help us review the steps in detail and assist you more effectively.