Instagram DM and Facebook/Instagram Comments

[alexco888]

Is there a way with Pabbly Connect to automate communication flows with Instagram DM?
So if you receive a DM in you IG account you trigger a communication automatically?
On the other hand, would it be possible to do the same with comments made on Facebook/IG ads/posts? So you auto-respond to the comments.
Thank you very much.

 

[ArshilAhmad]

Hi @alexco888,

Currently, we don't have trigger events that could capture Instagram DMs or comments on posts, so this use case is unfortunately not possible.

You can automatically reply to Facebook posts by setting up your workflow in the following manner.

 

[alexco888]

Perfect! Thank you very much!
I tried to connect my Facebook Pages and made all the processes shown in the shared video but it did not work. I do not have access to my pages on Pabbly Connect. I share a Loom Video to show this situation. What can I do to solve this situation?

Loom | Free Screen & Video Recording Software

Use Loom to record quick videos of your screen and cam. Explain anything clearly and easily – and skip the meeting. An essential tool for hybrid workplaces.

www.loom.com

Thank you very much.

 

[ArshilAhmad]

Please check out the video shared below to understand how to list your Facebook Pages.

google_screen_recording_2023-12-28T17-27_56.720Z.webm

drive.google.com

 

[simple_crm]

Hi @alexco888,

Currently, we don't have trigger events that could capture Instagram DMs or comments on posts, so this use case is unfortunately not possible.

You can automatically reply to Facebook posts by setting up your workflow in the following manner.

Hi @arshilahmad.9001 when the Instagram Comment feature is enable or capture Instagram comments.

 

[ArshilAhmad]

Hi @arshilahmad.9001 when the Instagram Comment feature is enable or capture Instagram comments.

Your query is being addressed here.

Connect third party accounts to my app?

I want to make an app that allows my clients to enter their dashboard and connect their Facebook and Instagram accounts to receive comments from their accounts in my app. Can a solution of this style be made with pabbly?

forum.pabbly.com