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Instagram DM and Facebook/Instagram Comments

alexco888

Member
Is there a way with Pabbly Connect to automate communication flows with Instagram DM?
So if you receive a DM in you IG account you trigger a communication automatically?
On the other hand, would it be possible to do the same with comments made on Facebook/IG ads/posts? So you auto-respond to the comments.
Thank you very much.
 

ArshilAhmad

Moderator
Staff member
Hi @alexco888,

Currently, we don't have trigger events that could capture Instagram DMs or comments on posts, so this use case is unfortunately not possible.

You can automatically reply to Facebook posts by setting up your workflow in the following manner.
 

alexco888

Member
Perfect! Thank you very much!
I tried to connect my Facebook Pages and made all the processes shown in the shared video but it did not work. I do not have access to my pages on Pabbly Connect. I share a Loom Video to show this situation. What can I do to solve this situation?
Thank you very much.
 

simple_crm

Member
Hi @alexco888,

Currently, we don't have trigger events that could capture Instagram DMs or comments on posts, so this use case is unfortunately not possible.

You can automatically reply to Facebook posts by setting up your workflow in the following manner.
Hi @arshilahmad.9001 when the Instagram Comment feature is enable or capture Instagram comments.
 

ArshilAhmad

Moderator
Staff member
Hi @arshilahmad.9001 when the Instagram Comment feature is enable or capture Instagram comments.
Your query is being addressed here.
 
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