Recent content by Groff

  1. Groff

    Client Portal - "Allow immediate cancellation of subscription" allows refunds greater than 365 days ago

    Hello! We had our Client Portal enabled with "Allow immediate cancellation of subscription" as enabled. Upon receiving several dunning emails at the annual renewal period (365 days went by), the customer was able to cancel and refund their subscription payment from 370 days ago. This should...
  2. Groff

    How to activate a Pending Subscription while waiting for Payment (NET 30 Terms)

    Hello! I have sent an invoice to a customer with Net 30 Payment Terms. The subscription is showing as "pending." How do I activate the associated subscription while waiting the 30 days ( Net 30 ) for payment. Thank you! John
  3. Groff

    Customer Portal > Subscription > Cancel Subscription - text doesn't make sense

    @Satyabala Would it be possible to purchase the feature improvement needed here? Minimally, only the text needs to be removed and made optional. I don't require customers to provide a cancellation reason.
  4. Groff

    CONDITIONAL REDIRECT AFTER SUCCESSFUL PAYMENT

    Wow, this looks like a very powerful workflow feature. Thank you for adding. I am getting ideas on how I can use this to my benefit.
  5. Groff

    Customer Portal > Subscription > Cancel Subscription - text doesn't make sense

    The text doesn't make sense on the Cancel Subscription Dialog. Can this text be changed by me or can it be removed? I would like this section to be OPTIONAL, not REQUIRED and I would like to control what that text says. Thank you! John
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