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Recent content by nitten

  1. N

    World time api is regulaly failing

    Hi team, Within the last months the world time api has started failing on several occasions. It is not every time though. Documentation of one case: https://share.zight.com/2NuePPbg I hope you can find a solution. Best regards,
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    link.com

    Thank you @Preeti Paryani I found it.
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    link.com

    Hi, I am using the "Credit Card" in the payment gateway. When a user is adding credit card details, an optional pop-up offers to sign up with "Link.com". This is very confusing for some people. How do I avoid my leads from getting distracted/offered to sign up with Link.com?
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    Can't pay my Pabbly monthly subscription

    Thanks @ArshilAhmad I did manage to get the company to whitelist Pabbly and make the payment. Phew!
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    Can't pay my Pabbly monthly subscription

    Hi Pabbly team, I can't complete my payment to you since Nets.eu (handling a lot of transactions on behalf of banks) has put your site on some kind of "risk" list, I have been told by my bank, in a manner that my bank can't override. Can you please find out what is going on and solve it with...
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    New paypal vendor added - what should client do?

    Thank you @MukeshR
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    New paypal vendor added - what should client do?

    Hi there, So, I've changed from one PayPal account to another. Is there a way the current clients can move from the old Paypal account to the new one. Here I am not talking about the client's PayPal account, it is our corporate PayPal account that has changed. Best, Thomas
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    Coupons and free trial - how influence each other

    Thank you Mukesh, You write: "...you'll need to manually upgrade the customer to a paid plan and collect payment" => This could be handled by the user logging into the client portal and choosing a plan and adding payment method, right? If that's correct, my only problem would be: How could I...
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    Coupons and free trial - how influence each other

    Thank you. I really don't understand how I can achieve a true free trial without users having to register their payment info. Any advise on that?
  10. N

    Coupons and free trial - how influence each other

    Hi there, I have a SaaS with a 14 day free trial period. I am thinking to do the following for the people who is "subscription_create" but did not pass "subscription_activate" because they did not fill out payment info : Wait 10 min, and then if they still haven't completed the sign up, I...
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    How create a free plan

    Hi Vipin, Can this option be used to: - create the above subscription using API - afterward (following a free trial period) request the user to go to the client portal and choose a paid plan The purpose: To let lead sign up without requesting payment method and only when they are happy to use...
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    Webhook Sending Guide

    Thank you Satyabala and team.
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    Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

    Thank you Mukesh, I have 1-3 questions here on the forum, can I expect we can cover all in one call, or should I book multiple calls? Best regards, Thomas
  14. N

    Why only "credit_create" and no other webhooks? Makes it really hard to use PSB

    Hi there, In the case of upgrading and downgrading from the customer portal, I have adjusted my webhook processing so: 1) subscription_activate is good for new signups and for upgrade/downgrade during trial. 2) After the trial is over, subscription_upgrade/subscription_should work. However...
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    User creates trial using Stripe, then upgrades using manual payment = no revenue :-(

    Hi, I am trying to set up PSB for a digital, log-in-based, product with a 2 week trial period. When a user signs up, and adds their Stripe/payment information, I create a user for them in my system. However, I see if the user, during the trial period, upgrades, and choose "Offline Payment" in...
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