Recent content by Preeti Paryani

  1. Preeti Paryani

    HELPPPPP

    Hello, I’m really sorry that this experience has been frustrating for you, and I genuinely understand why you feel this way. Please know that you are important to us, and we do take every issue seriously, whether it affects one user or many. Your concern is not being treated as a “general” case...
  2. Preeti Paryani

    HELPPPPP

    Hello @villaflaviana, Thank you for sharing the workflow details with us. Upon checking the task history from our end, the workflow appears to be triggering and executing correctly. To investigate this further, we have checked the specific Task History ID you have shared but it seems that it...
  3. Preeti Paryani

    Facing issue with OpenAI responses

    Hey @arsachdeva, It seems the issue might be due to browser cache. Kindly try the following steps: Clear your browser cache and refresh the page. Open the specific action step and select Response Format = Simple. Click Save & Send Test Request again. Please let us know if the issue still...
  4. Preeti Paryani

    Workflow not working

    Hello @robbiereyes, Thanks for reaching out to us. Regarding the attachment issue, please note that the extracted URL alone does not remain a valid or downloadable URL. We recommend using the complete URL as received from the trigger, as that is the publicly accessible link and can be fetched...
  5. Preeti Paryani

    Team Member Switching from One WhatsApp to Another

    Hello @masuksarker, Thank you for your understanding. In this scenario, the behavior you are seeing is expected. As the account owner, all WhatsApp numbers are registered directly under your account, which is why you can switch between them easily. However, team members do not actually own...
  6. Preeti Paryani

    Monthly Subscription

    Hello, Sure, we can guide you on this. Could you please confirm for which Pabbly product you are looking to purchase a monthly subscription? Please note: Currently, monthly plans are available for Pabbly Connect. We do not offer monthly plans for Pabbly Chatflow (Public plans) at the moment...
  7. Preeti Paryani

    Step Updating Zoho CRM "Tag" is changing other unrelated fields. Logs requested

    Hello @GSG, Thanks for reaching out to us. To begin with, could you please confirm whether you have any other workflows in Pabbly Connect that are also updating the same customer records in Zoho CRM, apart from the workflow you have shared? This will help rule out the possibility of parallel...
  8. Preeti Paryani

    Workflow is active but not working - google sheets to beehiiv

    Hello @RyanG, Thanks for reaching out to us. Upon checking your workflow and task history, we can see that the workflow is triggering correctly and the Beehiiv action is executing successfully. The subscribers are indeed being created in your Beehiiv account; however, they are being added with...
  9. Preeti Paryani

    New Notion Connection Not Asking for Token

    Hello @simcalister, It appears to be a UI-level issue. The responses are being captured correctly in the new UI. Please try using the new UI and let us know if you are able to capture the responses correctly there. If the issue persists, feel free to reach out.
  10. Preeti Paryani

    Add Tags to Contacts without overwrite [Bigin]

    Hi @meetab, Currently, we have not received any updates from our team. However, we have followed up with them, and once we receive any information from their end, we will get back to you promptly.
  11. Preeti Paryani

    duplicated steps

    Hey @apremierdj, Thanks for your patience. The reported issue has now been resolved.
  12. Preeti Paryani

    [Pabbly + Pipedrive] Unable to updtate deal with custom fields

    Hi @SupportHubstrat, Currently, we have not received any updates from our team. However, we have followed up with them, and once we receive any information from their end, we will get back to you promptly.
  13. Preeti Paryani

    Google Sheet column headers

    Hello @katalystjay, Thank you for explaining the use case in detail. Please note that this is not possible in the current setup, as column headers are treated differently from row data and cannot be dynamically accessed or iterated in the same way as normal values. Due to this limitation...
  14. Preeti Paryani

    Webhook automation didn't fire - any idea why

    Hello @janson, Thank you for sharing the details. To assist you further, could you please confirm the webhook source from which the data is being sent to the Pabbly webhook URL (for example, the application or platform triggering the webhook)? Additionally, please confirm the exact date and...
  15. Preeti Paryani

    Workflow not working

    Hey @robbiereyes, You can extract the PNG file using the Extract Pattern action under the Text Formatter. We have already added this action to your workflow for your reference. Please review it and let us know if you need any further assistance.
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