Recent content by Preeti Paryani

  1. Preeti Paryani

    Open 15-30 Minutes in Delay

    Hey @Sridhar_N, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're...
  2. Preeti Paryani

    Open Pabbly connect Monthly subscription autorenewal status

    Hi @Aariembroideryn Designers, Thank you for reaching out. Regarding your concerns: 1) Subscription Renewal Issue (UPI Failed) If the auto-renewal via UPI has failed, the subscription will not renew automatically. To continue without disruption, we recommend that you manually purchase the...
  3. Preeti Paryani

    Closed Error - Application has being deleted

    Hi @sportinvest, Thanks for confirming. We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face any issues in the future.
  4. Preeti Paryani

    Replied How do i change the email associated with the pabbly account

    Hi Jony, Thank you for reaching out. We have checked the Pabbly account associated with the email address [email protected], and it appears that you are currently on our Pro Lifetime Plan. Please note that, as per our policy, we generally do not support changing the email address...
  5. Preeti Paryani

    total_net_revenue from /api/v2/getdashboardstats does not match Pabbly dashboard values

    Thanks for sharing.
  6. Preeti Paryani

    total_net_revenue from /api/v2/getdashboardstats does not match Pabbly dashboard values

    Hi @sven-bo, Thank you for your detailed feedback, we completely understand your point regarding the inconsistency. Once you have submitted this on the roadmap, kindly share the link with us so that we can internally highlight and discuss this further with our team as well. We appreciate you...
  7. Preeti Paryani

    total_net_revenue from /api/v2/getdashboardstats does not match Pabbly dashboard values

    Hi @sven-bo, Thank you for acknowledging the update. As of now, it appears that the root cause of the discrepancy is identified. The current behavior is such that when the refund amount exceeds the sales amount for a particular day, the net revenue is considered as 0 instead of a negative...
  8. Preeti Paryani

    API Bug (again): getdashboardstats per-product stats broken

    Hey @sven-bo, Sure, I will share the feedback with the team.
  9. Preeti Paryani

    Credit Usage Review Request – Lifetime Standard Plan

    Sure, please feel free to reach out to us if you face any issues in the future.
  10. Preeti Paryani

    Credit Usage Review Request – Lifetime Standard Plan

    Hi @mezmer, Thank you for reaching out and for clearly explaining your situation. We truly appreciate your kind words about the platform. However, since the 30-day refund window has already passed, we won’t be able to process a refund or adjust the previous purchase. As an alternative, we...
  11. Preeti Paryani

    API Bug (again): getdashboardstats per-product stats broken

    Hey @sven-bo, Thank you for the update. We recommend monitoring the stats on your end and letting us know how it goes.
  12. Preeti Paryani

    comment ajouter un contact à une liste precise?

    Hi @Le sophos, Thank you for reaching out. Upon checking, it appears that while you have created a contact list, no conditions have been defined for it. In Pabbly Chatflow, contacts are added to lists based on conditions such as tags or custom field values. To resolve this: Edit your...
  13. Preeti Paryani

    Credit Usage Review Request – Lifetime Standard Plan

    Hi @mezmer, Thank you for reaching out. We would like to clarify that in Pabbly Chatflow, 1 outgoing message = 1 credit. Based on your usage, approximately 2,400 messages have been sent this month, which is why 2,400 credits have been consumed. In case you require additional credits, you can...
  14. Preeti Paryani

    Is there a way to use a URL as a knowledge source for the AI assistant?

    Hi @joelwee, Thank you for your query. As of now, it is not possible to use a URL directly as a knowledge source for the AI Assistant. Currently, the supported method is to upload files such as TXT or PDF to provide the knowledge base. However, you are welcome to submit this as a feature...
  15. Preeti Paryani

    Unable to Capture Facebook & Instagram Lead Source in Google Sheet via Pabbly

    Hi @Nimesh Koshti, Glad to be of help! As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to...
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