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Recent content by Preeti Paryani

  1. Preeti Paryani

    Receiving an empty array from webhook in active campaign

    Hello @Jan B, Could you please try capturing a response without clicking the Re-capture Webhook Response button? This way, the response will be recorded directly in the task history, allowing our team to review the issue more effectively. Please let us know once done.
  2. Preeti Paryani

    Look out of my account. Please assist.

    Hello @Mmmk, If you are unable to receive the password reset link, we can set a temporary password for your account. You can use this password to log in and then change it from within your account. Kindly provide us with the email address associated with your Pabbly Connect account and confirm...
  3. Preeti Paryani

    Receiving an empty array from webhook in active campaign

    Hello @Jan B, Thanks for the confirmation. Please allow us some time to review the issue and we will get back to you with the updates as we have some.
  4. Preeti Paryani

    Receiving an empty array from webhook in active campaign

    Hello @Jan B, Could you please try recapturing the response once again and let us know if the issue persists?
  5. Preeti Paryani

    RecruiterFlow Connect: Create Candidate

    Hello @NickBray, Upon checking your workflow, we noticed that the error indicates the file provided is not in PDF format. To achieve your use case, we recommend adding the PDF.co action step “Anything to PDF” to convert all files into PDF format. Once you have the PDF URL, you can use it...
  6. Preeti Paryani

    Whatsapp Error

    Hello @ravimittal7, Thank you for sharing the workflow URL. Could you also please let us know the dates on which the templates were created? This information will help us assist you more effectively.
  7. Preeti Paryani

    RecruiterFlow Connect: Create Candidate

    Hello @NickBray, You can extract the content from the file captured in the trigger using PDF.co with the “PDF to Anything Converter” action, which allows you to extract the content in JSON format (as shown in the attached screenshot). Alternatively, you can use OpenAI’s “Extract Content from...
  8. Preeti Paryani

    Payment Method Error – Message Failed to Send

    Hello @saisaravanan, The error shown in the attached image originates from Meta’s end. It indicates an issue with your payment method, either the payment method is invalid, expired, or there is an outstanding balance on your account. Please check and update your billing details in your Meta...
  9. Preeti Paryani

    Google Sheets Action: Get Row(s) Error

    Hello @jpr, Thank you for highlighting this. We’ll discuss the issue with our team and keep you updated. For now, please note that "Sheet1" has an ID of zero, which you can confirm by enabling the Map option. Although the zero disappears after refreshing, the workflow will work fine if you...
  10. Preeti Paryani

    Can't figure out connecting to Klaviyo.

    Hello @splitbamboo, https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzMDA0MzU1MjZkNTUzYzUxMzUi_pc Upon reviewing your workflow, it appears that you have not recaptured the lead form response. Please recapture the response by previewing and submitting the form. You can refer to the...
  11. Preeti Paryani

    Pabbly to Slack Automation Issue

    Hello Amir, We have tested the scenario on our end by setting up the connection using the User Token type. In our case, our name appears consistently — both in the list view (All Threads) and inside individual threads. Could you please confirm whether your connection in Pabbly Connect is also...
  12. Preeti Paryani

    Automation for Social Media Image Posting

    Hello @Hot4Media, Could you please provide us with the Workflow URL where you are trying to achieve this use case? This will help us investigate the problem more effectively and assist you accordingly. Also, please refer to the following thread to access the Bonus Content -...
  13. Preeti Paryani

    Can't figure out connecting to Klaviyo.

    Hello @splitbamboo, The trigger appears to be set up correctly. To proceed, please recapture the webhook response by clicking on the "Recapture Webhook Response" button. Then, fill out the lead form by clicking the "Preview Form" button. After that, you should be able to map the form details in...
  14. Preeti Paryani

    While Sending Email from Pabbly Connect through Zoho Mail, its losing it format at the recipient end

    Hello @connectingcircle.club, Upon checking, we noticed that in the action step, the content type is set to HTML, but the data has been entered without HTML tags. Please ensure you add appropriate tags such as <p> for paragraphs and <br> for line breaks to format the email as per your...
  15. Preeti Paryani

    Step of get Contact by Email from Zoho Books is throwing the same error on multiple automations

    Hello @GSG, The workflow has been set up correctly, and each step is functioning as expected. However, please note that, as indicated in the error message, the step failed because the customer is marked as inactive. To avoid this issue, we recommend adding a Filter step to check and...
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