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Recent content by Preeti Paryani

  1. Preeti Paryani

    I'm having trouble connecting Teachable to Flodesk

    Hello @Tammy, No, you don’t need to make any changes to the existing workflow. If it is already set up, you can simply create a new enrollment in Teachable to test whether it is working correctly. Once triggered, you should be able to see the execution reflected in the task history.
  2. Preeti Paryani

    facing issues in send email from brevo

    Hello @nbfcadvisory, It seems there is some confusion. In the highlighted Email To field, the email address needs to be mapped instead of the ID. Kindly map an email address to resolve the issue.
  3. Preeti Paryani

    How to use mapping in select sheet section in update row step of google sheet

    Hello @stevenphan, We will let you know once we receive any update from our team. In the meantime, you may rely on the classic version of the workflow builder.
  4. Preeti Paryani

    Catalog Adding Issue

    Hello @NutriFit, Please let us know if you have tried this suggestion and added the WhatsApp number again, using this method Connect with Catalog. If not kindly add the number again and let us know if it helps resolve the issue.
  5. Preeti Paryani

    Pabbly duplicating tickets

    Hello @ruben-echo, Thanks for sharing the details. We have followed up with our team to share the updates on this concern. As soon as we have some, we will get back to you.
  6. Preeti Paryani

    Pabbly duplicating tickets

    Hello @ruben-echo, Have you noticed any such task histories after September 3?
  7. Preeti Paryani

    Zoho Webinar Registration --> WhatsApp

    Hello @hartamas, Thank you for clarifying the trigger application. Unfortunately, we do not have an integration with Zoho Webinar at this time, and based on my research, webhooks are currently not supported by Zoho Webinar either. However, you may also contact the Zoho Webinar team to check...
  8. Preeti Paryani

    How to pass the current date to AI Assistant?

    Hello @Sergio G, To achieve your use case, you can focus on training your assistant effectively and continuously updating the knowledge base with the available slots. Make sure the assistant is trained to recognize the different ways users may ask about availability (for example, “next...
  9. Preeti Paryani

    Catalog Adding Issue

    Hello @NutriFit, Could you please elaborate more on your concern? and let us know what do you refer to by My chat flow is also not working.
  10. Preeti Paryani

    Pabbly duplicating tickets

    Hello @ruben-echo, We have escalated this issue to our technical team for further review. In the meantime, could you please share any recent task history IDs where you noticed duplicate ticket IDs being captured? This will help us investigate more effectively.
  11. Preeti Paryani

    Pabbly duplicating tickets

    Hello @ruben-echo, Please allow us some time to review the issu and we will get back to you soon.
  12. Preeti Paryani

    How to reply to a email(Gmail)

    Hello @HelpMeLearn, It seems that the specific step where the issue was reported has been deleted. While we had already escalated the matter, without that step we are unable to investigate it further. Could you please re-add the step or set up a new workflow that replicates the same error, so...
  13. Preeti Paryani

    Pabbly duplicating tickets

    Hello @ruben-echo, We have reviewed the workflow, and it does not appear that the HubSpot trigger is firing multiple times for the same ticket. From our checks, it is only being triggered when a new ticket is created. If you have identified any task histories where the same ticket has...
  14. Preeti Paryani

    Few Triggers are failing in Zoho crm to Chatflow updates

    Hello @taxajca, It appears that the keys are changing within the automation. Please refer to the attached images to compare the responses captured in the builder with those shown in the task history. Due to this change, the Chatflow action is unable to retrieve the number required to send the...
  15. Preeti Paryani

    How to reply to a email(Gmail)

    Hello @HelpMeLearn, Thank you for the update. Upon checking, we clicked the Save & Send Test Request button, and the email appears to have been sent successfully. That said, we have escalated the concern to our technical team to investigate the reason behind the error. In the meantime, we...
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