Recent content by Preeti Paryani

  1. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Thank you for the update and for confirming that the San Diego form is now working as expected. Regarding your questions about what was changed, whether future clones will reliably use the same PayPal flow, and whether the same fix can be applied to the other affected...
  2. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Thank you for the update and for confirming that the San Diego form is now working as expected. Regarding your questions about what was changed, whether future clones will reliably use the same PayPal flow, and whether the same fix can be applied to the other affected...
  3. Preeti Paryani

    Replied Filtering unpaid or failed shows resolved payments

    Hey @boehboe d, Thank you for reaching out regarding this concern. We checked your account and tested the invoice filters using the Overdue and Pending statuses. However, from our end, we were only able to find a limited number of matching invoices and were unable to reproduce the behaviour...
  4. Preeti Paryani

    Replied Autoresponder not sending Payment Received email - Part 2

    Hey @JSJSMB Norman, Thank you for bringing this to our attention and for sharing the additional details. We have escalated the matter to our technical team and requested that they review the specific PayPal IPN failures and the issue with the "Payment Received" autoresponder emails not being...
  5. Preeti Paryani

    Replied 90% workflow warning on unlimited package?

    We would like to inform you that the issue that you were facing, where only the first step of the workflow was executed, has now been resolved. All task histories created after 1:30 PM IST should work as expected. For any affected task histories created before that time, please select them and...
  6. Preeti Paryani

    Replied AI Assistant configuration options

    Hello @Anishek, Thank you for reaching out. Regarding your first question, currently it is not possible to use LLM models other than OpenAI models inside the AI Assistant configuration of Pabbly Chatflow. At the moment, only OpenAI-supported models can be used while creating the AI...
  7. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, Thank you for your patience. Our team has made some changes regarding the reported issue. Could you please check the behavior of the forms from your end now and let us know how it goes?
  8. Preeti Paryani

    Closed I can not upload pictures without getting error messages

    Hello @Martina, The reported issue with the file upload has now been resolved by our team. Could you please try uploading the file again from your end and let us know how it goes?
  9. Preeti Paryani

    Replied 90% workflow warning on unlimited package?

    Hello @Pieter Oberholzer, Thank you for reaching out to us. In the Unlimited subscription, an initial limit of 1,00,000 tasks is assigned to the account. Once 80% of these tasks are consumed, the "Reset Task" option becomes available in your account. You can reset the consumed tasks once per...
  10. Preeti Paryani

    Closed I can not upload pictures without getting error messages

    Hello, Thank you for reporting the issue and sharing the details with us. We have escalated this issue to our concerned technical team for further investigation. They will check the image upload validation mechanism and work on the issue accordingly. We will keep you updated once we receive...
  11. Preeti Paryani

    Closed I can not upload pictures without getting error messages

    Hey @Martina, Could you please confirm whether, while uploading the image, you were using this Google Drive folder URL or a direct file URL inside Pabbly Chatflow? Also, kindly confirm: What sharing/access settings were enabled for the file (for example: “Anyone with the link can view”)...
  12. Preeti Paryani

    Closed I can not upload pictures without getting error messages

    Hey @Martina, Could you please share the image URL with us so that we can test it from our end and better understand what might be causing the issue? Once shared, we will check and assist you accordingly.
  13. Preeti Paryani

    Open Cloned Form sends customers to wrong Payment Page

    Hey @JSJSMB Norman, We have escalated this issue to our team for further review. Please allow us some time and we will get back with an update soon.
  14. Preeti Paryani

    Replied Webhook Delay Issue While Syncing Patient Inquiry Data From Website

    Hello @vahealthplus, Could you please share the workflow URL where you are facing the delayed webhook response issue so that we can check and assist you further? Additionally, if possible, please share any sample payloads or screenshots showing: When the data was submitted from VA Health...
  15. Preeti Paryani

    Replied I paid the "lifetime" suscription on Feb 1 but you guys have been charging my card $19 /monthly since then... Please give me my whole money back.

    Hello, Thank you for reaching out to us regarding your concern. Please note that the Lifetime plan was purchased on Jan 31, 2026. However, the $19/month subscription shown in your account is a separate monthly plan that has been active since 2024 and has continued renewing automatically. In...
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