I can't upload file onedrive

[fabiocarucci]

Hi,
i try to upload file from remote url to onedrive error:
The sourceUrl provided is not supported

screenshot

Zight 2024-4-23 at 22.36.33

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How I can solve?
Thanks Fabio

 

[ArshilAhmad]

Hi @fabiocarucci,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

I discussed your concern with the technical team, and they informed me that the issue appears to originate from where your image is hosted. We recommend trying to upload a different image to see if that resolves the problem.

 

[fabiocarucci]

Thanks for replay, i try several images and pdf file in different host, but have same issue:

Image 2024-04-25 at 10.27.02 PM

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[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

@fabiocarucci, Could you please try uploading this image?

https://www.condominioinrete.it/wp-content/uploads/2024/01/logo_cir-1024x559.jpg

 

[fabiocarucci]

same issue:

Zight 2024-4-29 at 17.36.57

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[Pabblymember11]

Hey @fabiocarucci

We have tried uploading the same media URL in One Drive and the file is uploading to it correctly.

Kindly check once with the OneDrive support team.

 

[movedbymark]

Same issue here. Any resolution found, @ArshilAhmad @fabiocarucci ?

 

[Preeti Paryani]

Hello @movedbymark

Could you please confirm whether you're using a personal or professional account to establish the OneDrive connection?

 

[movedbymark]

Hi @Preeti Paryani. Thanks for your assistance.
On Microsoft, I am currently working with a Microsoft 365 Business Basic account.

 

[ArshilAhmad]

Please try using a personal account and see if that fixes your issue.

 

[movedbymark]

Using a personal account does indeed seem to work correctly. However, I'm building this automation for a business and need it working with a Business account. Is this not possible with Pabbly?

Error code and message below:

Thank you for your support. @ArshilAhmad @Preeti Paryani

 

[ArshilAhmad]

I’m afraid we don’t currently support OneDrive Business accounts in Pabbly Connect.

 

[movedbymark]

Ok, thanks for confirming but that's really disappointing. It would be nice if Pabbly documentation made that clear so people don't waste hours trying to get it working.
Might you have an alternative suggestion or workaround? @ArshilAhmad

 

[ArshilAhmad]

Ok, thanks for confirming but that's really disappointing. It would be nice if Pabbly documentation made that clear so people don't waste hours trying to get it working.

I have informed the team to make it clear in the documentation.

Might you have an alternative suggestion or workaround? @ArshilAhmad

Unfortunately, there is no workaround for this at the moment.