I can't upload file onedrive

[fabiocarucci]

Hi,
i try to upload file from remote url to onedrive error:
The sourceUrl provided is not supported

screenshot

Zight 2024-4-23 at 22.36.33

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How I can solve?
Thanks Fabio

 

[ArshilAhmad]

Hi @fabiocarucci,

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

I discussed your concern with the technical team, and they informed me that the issue appears to originate from where your image is hosted. We recommend trying to upload a different image to see if that resolves the problem.

 

[fabiocarucci]

Thanks for replay, i try several images and pdf file in different host, but have same issue:

Image 2024-04-25 at 10.27.02 PM

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[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[ArshilAhmad]

@fabiocarucci, Could you please try uploading this image?

https://www.condominioinrete.it/wp-content/uploads/2024/01/logo_cir-1024x559.jpg

 

[fabiocarucci]

same issue:

Zight 2024-4-29 at 17.36.57

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[Supreme]

Hey @fabiocarucci

We have tried uploading the same media URL in One Drive and the file is uploading to it correctly.

Kindly check once with the OneDrive support team.