Unable to send Whatsapp message urgently need help

[Parth]

My workflow name

Onesafe Insurance Ad Lead to GSheet & Whatsapp​

unable to send whatsapp to customer in last step of workflow, please solve issue

 

[Preeti Paryani]

Hello @Parth,

Upon checking, we noticed that your template contains a placeholder for a variable/parameter, but the variable does not have a name.

Please assign a name to the variable by entering it within the curly braces {{Enter the name here}}. After that, click the Refresh Fields button in your Send Template Message action and try sending the message again.

Let us know if it works for you or if you need further assistance.

 

[Parth]

variable name already defined in workflow, which is dynamic, every time i do this. what do you mean by add name in bracket?

 

[Parth]

here i have selected variable in workflow

 

[ArshilAhmad]

The template you are trying to use is currently in 'Pending' status. Please wait for it to be approved from Meta's end, and then try again.

Pabbly

connect.pabbly.com

 

[Parth]

my all 4 templates are approved and active, i have been using whatsapp api since long, so i would not make this mistake

there is something with pabbly that it can not process even approved templates now, it looks

 

[ArshilAhmad]

It looks like you have deleted the 'onesafe_r2' template from your WhatsApp Cloud API account, as it is no longer being listed.

 

[Parth]

as we were under pressure by customer, we again solved problem on our own. we removed all variable and deployed template, it seems its working now. but still approved template with variable still not working , issue at pabbly side. please act fast as every time we can not wait for 1 week to get solved one simple issue, as our customers never waits.

 

[Preeti Paryani]

Hello @Parth,

We are glad to hear that your issue has now been resolved. However, we understand the challenges you faced, and we truly appreciate your patience.

Could you please confirm if there are any other approved templates that you are unable to use? If so, kindly share the details, and we will assist you in resolving the issue.

Additionally, we recommend referring to this tutorial [Insert Link] to verify whether the template has the variables added correctly and is approved for use. This will help ensure a smooth process moving forward.

Please let us know how we can assist further.

 

[sanna]

hello parth can you please help me to solve the error

 

[sanna]

you can refer the second message where the same data is available in the sheet

 

[Preeti Paryani]

Hello @sanna,

The number you are trying to send a message to must be in the recipient list within the Meta Suite when using a temporary token. Please ensure the recipient is added before attempting to send the message.