• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -
     

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Unable to send Whatsapp message urgently need help

Parth

Member
My workflow name

Onesafe Insurance Ad Lead to GSheet & Whatsapp​


unable to send whatsapp to customer in last step of workflow, please solve issue
1741849216821.png
 

Preeti Paryani

Well-known member
Staff member
Hello @Parth,

Upon checking, we noticed that your template contains a placeholder for a variable/parameter, but the variable does not have a name.

Please assign a name to the variable by entering it within the curly braces {{Enter the name here}}. After that, click the Refresh Fields button in your Send Template Message action and try sending the message again.

1741850012914.png


Let us know if it works for you or if you need further assistance.
 

Parth

Member
variable name already defined in workflow, which is dynamic, every time i do this. what do you mean by add name in bracket?
 

ArshilAhmad

Moderator
Staff member
The template you are trying to use is currently in 'Pending' status. Please wait for it to be approved from Meta's end, and then try again.
1741887745029.png
 

Parth

Member
my all 4 templates are approved and active, i have been using whatsapp api since long, so i would not make this mistake

there is something with pabbly that it can not process even approved templates now, it looks
1741951619732.png
 
Top