Circle to leadconnector workflows are not working

[Yasirabbas]

Two of my workflows are not working. Pabbly is not sending contacts from circle to leadconnector, neither is it sending tags from circle to LeadConnector. Pleae help me fix that.

 

[ArshilAhmad]

Hi @Yasirabbas,

Could you please share the Workflow URLs where you have this concern?

 

[Yasirabbas]

Here are the URL's of two workflows.
1-https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzMTA0MzA1MjZhNTUzMTUxMzUi_pc
2-https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY4MDYzMTA0MzU1MjY1NTUzMDUxMzUi_pc
I think we are missing some steps in the actions. I think the contact id is not properly configured. Please help us to figure out this issue.

 

[ArshilAhmad]

Pabbly

connect.pabbly.com

In this workflow, we have added a 'Search Contact' action step and mapped the Contact ID to the 'Add Tags to Contact' action step. This ensures that the tag is added to the correct contact.

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Pabbly

connect.pabbly.com

This workflow is already set up correctly to add a new contact to GHL and assign the 'Circle: Lead-Meta' tag to that contact. Please note that if you add the tag through the 'Create or Update Contact' action step, it will remove all previously existing tags from the contact.

If you want to retain the existing tags, you should add an 'Add a Tag to Contact' action step to the workflow and use that step to add the new tag.