Document Title Issue in Broadcast Template

[nazarvbava]

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I am experiencing an issue when sending broadcast templates with attached documents through Pabbly Chatflow. While sending, the document titles appear as "untitled" to my clients. However, when sending the same templates directly from the inbox, the titles display correctly. its a PDF document

 

[ArshilAhmad]

Hi @nazarvbava,

Could you please state the template where you are facing this issue?

 

[nazarvbava]

The issue is occurring with the broadcast WhatsApp template. Please find the attached screenshot for reference. Kindly check the yellow marked area.

 

[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[Preeti Paryani]

Hi @nazarvbava,

The issue has been fixed by our team; it should now work fine for you.

 

[nazarvbava]

Thanks issue is fixed

 

[Preeti Paryani]

Hi @nazarvbava,

As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received:
https://forms.gle/GAjS4wdPYKuhnEYV9

Thank you for your time.