Issue with New Instant Facebook Lead

[tomleads2you]

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

I'm trying to set up a new workflow using the New Instant Lead trigger for Facebook Lead Ads. My profile is connected and I can select the page and form but when I test the trigger I just get the response "Waiting for Webhook Response".
I've tried setting up the trigger using the New Lead trigger (the timed version), which seems to work fine some I'm not sure if there's something in that?

Any help appreciated!

 

[Preeti Paryani]

Hello @tomleads2you,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next reply:

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[tomleads2you]

Hi, sure thing, it's:

Pabbly Connect

connect.pabbly.com

"You have my permission to log into my Pabbly Connect account and edit the workflow, if required. Here is the registered email address associated with it."

 

[ArshilAhmad]

It appears that you were able to capture the response in your Facebook Lead Ads trigger step. Based on your Task History, we can see that your workflow is triggering successfully.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[tomleads2you]

Hi, yes I can get it to work using the timed facebook lead ad trigger, I need it to work with the instant trigger.

 

[Preeti Paryani]

Kindly confirm whether you are the owner of the Facebook page from which you are trying to capture leads.