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  1. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    Hi @robby666111, Could you please share the email address associated with your Pabbly Subscription Billing account? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  2. ArshilAhmad

    issue with Facebook Lead Ads trigger.

    Can we connect on a short Google Meet so we can look into this issue? https://calendly.com/d/ctgq-j5c-p78/support-from-pabbly-arshil We would also suggest you try using 'Facebook Lead Ads: New Lead' trigger event instead of 'New Lead Instead' trigger event to capture the leads.
  3. ArshilAhmad

    Difficulties with Only Social and Pabbly

    Hi @mindfulguy, Are you looking to create only a text post without any media file attached?
  4. ArshilAhmad

    Document Title Issue in Broadcast Template

    Please allow us some time to look into this concern. We will get back to you with an update soon.
  5. ArshilAhmad

    Document Title Issue in Broadcast Template

    Hi @nazarvbava, Could you please state the template where you are facing this issue?
  6. ArshilAhmad

    How to backup my workflows

    Hi @Javier Pabbly, Currently, we don't have a workflow backup feature in Pabbly Connect. However, you can clone your workflow and keep it in a separate folder, which can essentially serve as a backup for your original workflow.
  7. ArshilAhmad

    Create Google contact error 400

    I’m afraid there’s no workaround to prevent sending empty strings. However, you can add a ‘Text Formatter: Default Value’ action step for each field that might contain an empty string, and then map its output to the Google Contacts action step. This will ensure that a default value is passed to...
  8. ArshilAhmad

    issue with Facebook Lead Ads trigger.

    Delete the already existing 'Pabbly' app from your Facebook account. Then create a new connection with your Facebook Lead Ads account, grant all the necessary permissions, and the CRM will be added back to your Facebook account.
  9. ArshilAhmad

    How can I get Random Row from Google sheets?

    Thank you for the update. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  10. ArshilAhmad

    issue with Facebook Lead Ads trigger.

    Please follow the steps shown in the video linked below and see if that fixes the issue. Make sure to allow all the necessary permissions while creating the new connection with your Facebook Lead Ads account.
  11. ArshilAhmad

    How can I get Random Row from Google sheets?

    Hi @gpro, Could you please elaborate a bit more on your exact use case?
  12. ArshilAhmad

    Issue Exporting Automation Results to Prosp via Webhook (JSON Formatting Error)

    Hi @James-t-surf, Please share the cURL command and the API documentation of the endpoint you are attempting to execute.
  13. ArshilAhmad

    How to activate a workflow after the test is done?

    Thank you for the update. We're glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  14. ArshilAhmad

    Google Sheets Not pushing

    We're glad we were able to help. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    Trouble with Pabbly Router/Filter

    The keys contain the order ID, which is unique for each workflow execution, so setting up a router won’t work. I’m afraid there are no other workarounds. We suggest getting in touch with the support team of your source application to understand how you can send consistent keys to the webhook...
  16. ArshilAhmad

    Google Sheets Not pushing

    Hi @rvd4now, When data is added to your Google Sheets spreadsheet through a third-party API or website, it may take up to one hour for your workflow to trigger automatically.
  17. ArshilAhmad

    How to switch from Pabbly Plus to Connect

    Hi @Hemant, Could you please share the email address associated with the account for which you’re looking to switch the plan?
  18. ArshilAhmad

    Routing: Adding a new route - Suggestion

    Hi @woodennickel, Thank you for sharing your suggestion. You can submit it on our dedicated platform, where our development team can review it: https://roadmap.pabbly.com/b/Feature-Request Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  19. ArshilAhmad

    Using Send Mail in Gmail connection doesn't format

    Hi @raulbooqi, We changed the Email Content Type to 'Plain' and then sent a test email to our address. It seems to retain the correct formatting — the email no longer appears in a single line. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  20. ArshilAhmad

    Trouble with Pabbly Router/Filter

    The tests will be successful during the workflow setup. As mentioned earlier, the issue lies with the keys changing during automation. You need to ensure that the source application sends the correct keys. If it’s not possible to ensure that the source application sends the same keys...
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