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  1. ArshilAhmad

    PDF document sent to Interakt (whatsapp) appearing as BIN

    Hi @vgstft, Please try uploading the file to the File Uploader (Pabbly) and then pass it to Interakt to see if that gives you the desired result.
  2. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    I’m afraid that doesn’t seem to be a viable option either, as you won’t be able to remove the coupon field and then add it back after 10 days.
  3. ArshilAhmad

    Hosted Exchange Server

    You can try using the SMTP (Pabbly) module.
  4. ArshilAhmad

    New email received in gmail not working

    Could you please share the Workflow URL where you have this concern?
  5. ArshilAhmad

    Google Calendar problem

    Hi @villaflaviana, Task History ID - IjU3NjUwNTZhMDYzMjA0MzE1MjY0NTUzNTUxM2E1MTZiNTQzMzBmMzUi_pc Did you by any chance update your Google Calendar event? That seems to be what’s triggering your workflow.
  6. ArshilAhmad

    If the user doesn't enter a credit card, the subscription is set to not paid, but the dunning process is not started.

    If your website is built on WooCommerce or Shopify, you can follow the steps shown in the video below to set up your trigger step and capture abandoned carts.
  7. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    Our technical team has informed us that you’ll need to charge a small amount, such as 1. Otherwise, adding the details manually through the client portal will be the only option. You won’t be able to collect credit card details if the subscription amount is zero.
  8. ArshilAhmad

    workflow working during test but not executing on the time specified in the sheet

    No, you don’t need to change the date and time format in your Google Sheets; please keep it the same as before.
  9. ArshilAhmad

    Hosted Exchange Server

    Hi @Pazzosteve, Could you please make a short screen recording showing the exact issue you’re encountering? Also, please share the Workflow URL where you’re facing this concern.
  10. ArshilAhmad

    workflow working during test but not executing on the time specified in the sheet

    We’ve made some changes to your Date/Time Formatter that should resolve the issue. Please test your workflow again, and make sure to enter a future date and time, as you did in your most recent test. Task History ID - IjU3NjUwNTZhMDYzMjA0Mzc1MjZhNTUzMTUxM2E1MTY1NTQzMDBmMzIi_pc Thanks &...
  11. ArshilAhmad

    Whitelist IP Address for Pabbly Connect

    Hi @DZest, You can whitelist the following two IP addresses associated with Pabbly Connect: 157.180.81.74 44.224.102.169 Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  12. ArshilAhmad

    How do I setup Microsoft 365 Multiple email sending from the email addresses pulled from my crm?

    No, you’ll need to pass the email address to the ‘To Recipient’ field in the manner described in the help text. You can modify the data received using the Text Formatter to match this format. Or, we can do it on your behalf if you share your workflow.
  13. ArshilAhmad

    If the user doesn't enter a credit card, the subscription is set to not paid, but the dunning process is not started.

    Hi @robby666111, Could you please share the Workflow URL you’ve currently set up to capture the creation of a user and subscription? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  14. ArshilAhmad

    Facebook Messenger

    Hi @Andres, The Facebook account you used to make the connection needs to be the owner or an admin of the page for it to appear in the list. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    How do I setup Microsoft 365 Multiple email sending from the email addresses pulled from my crm?

    Could you please share the Workflow URL where you have this concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  16. ArshilAhmad

    How do I setup Microsoft 365 Multiple email sending from the email addresses pulled from my crm?

    Hi @perfectportals, Please try using 'MS Office 365: Send Mail to Multiple Users' action step for your use case.
  17. ArshilAhmad

    workflow working during test but not executing on the time specified in the sheet

    Hi @alphaclub2307, Task History ID - IjU3NjUwNTZhMDYzMjA0MzU1MjZhNTUzNjUxMzM1MTZhNTQzNDBmMzci_pc Based on your Task History, we can see that the time specified in the Delay step had already passed the workflow’s execution time, which is why the workflow stopped at the Delay step and the next...
  18. ArshilAhmad

    WhatsApp Messages Not Triggering for All Contacts in Workflow

    There appears to be an issue with the way you’ve set up your workflow. The ‘Google Sheets: New or Updated Spreadsheet Rows’ trigger is used when you want your workflow to execute upon the addition of new data to your sheet. On the other hand, the ‘Google Sheets: Get Rows’ action step is meant...
  19. ArshilAhmad

    When using a Coupon Code Credit Card Detail Entry is not presented

    Please allow us some time to look into this concern. We will get back to you with an update soon.
  20. ArshilAhmad

    Moxie Ticket Creation to Google Sheet

    Hi @piratesjv, Please clone your workflow — this will generate a new webhook URL. Then, set up 'Moxie: Ticket Created' as your trigger step again and see if that resolves the issue.
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