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  1. Preeti Paryani

    Podium

    Hello @heather, Thank you for sharing the details. Upon reviewing your workflow, it appears that the issue is related to the custom application you have set up. In this case, we recommend reaching out to our Integrations Team, as they are better positioned to assist you with such issues. You...
  2. Preeti Paryani

    I received the same email notification twice

    Hello @kumarbobbyldh, Sure, as this issue has been resolved, we are marking this forum thread as closed.
  3. Preeti Paryani

    Why does the Facebook Pages – New Post trigger also fire on comments?

    Hello @joaquinrojas42, Yes, you are correct, the Facebook Pages: New Post trigger can capture both page posts and comment events. However, the trigger is designed with an internal filter that ensures the workflow only proceeds when the event type matches your selected trigger. So, if you’ve...
  4. Preeti Paryani

    Google Sheets - Add Multiple Rows

    Hello @dan90, The issue with the Add Multiple Rows action for Google Sheets in the new UI has been resolved. You can now use this action in the new UI as well. Please give it a try at your end and let us know if you face any issues.
  5. Preeti Paryani

    All closed support tickets have reopened

    Hello @psyash, Upon checking your account, it appears that due to the chat rule, the ticket status is changing from Intervened to Open after a day. This seems to be the reason why all your tickets are moving back to the Open status.
  6. Preeti Paryani

    All closed support tickets have reopened

    Hello @psyash, Could you please confirm the email address associated with your Pabbly Chatflow account, along with the WhatsApp number where you are experiencing this issue? This will help us review the details and assist you accordingly.
  7. Preeti Paryani

    I received the same email notification twice

    Hello @kumarbobbyldh, We would greatly appreciate it if you could take a moment to fill out the following form and share your feedback if you found the support provided so far helpful. https://forms.gle/GAjS4wdPYKuhnEYV9
  8. Preeti Paryani

    I received the same email notification twice

    Thanks for the update.
  9. Preeti Paryani

    I received the same email notification twice

    Hello @kumarbobbyldh, This issue has been fixed. You can check the new task histories to witness the changes.
  10. Preeti Paryani

    photo upload error on all forms of pabbly form builder

    Hello @mani, You can click on the arrow button or anywhere on the action step (except the three dots) to open it. Under the prompt field, you can add the text you want and then either click Save or the Save & Send Test Request button to save that particular step. I hope these instructions...
  11. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, Okay, I have rescheduled it for 28 August, Thursday accordingly. You can join the meeting then using the following meet link - https://meet.google.com/oey-bnop-zjz.
  12. Preeti Paryani

    I think I found a bug with auto retries

    Hello @truckinsurance, Thank you for sharing the details. We are testing the same issue on our account and will escalate it if needed. We’ll update you accordingly.
  13. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, We have scheduled the meeting for today at 4:00 PM IST. Please note that tomorrow is a local holiday (Ganesh Chaturthi), so we will not be available to connect then. Kindly let me know if you are able to join today’s meeting as scheduled. If not, I can reschedule it for a...
  14. Preeti Paryani

    How to get JSON response?

    Hello @JoshBeall, You may use the Code module in Pabbly or leverage OpenAI to achieve such a use case, where multiple API responses can be combined into a single JSON object for your final call.
  15. Preeti Paryani

    New Unlimited Plan

    Hello @truckinsurance, Your account is set with an initial limit of 100,000 tasks, which we manually reset once reached. This safeguard prevents system abuse or infinite loops. A self-service reset option will be introduced soon. This is outlined in our fair usage policy...
  16. Preeti Paryani

    Need Help with Pabbly Connect Workflow

    Hello @fredkennethuy, Would you be available to join us at either 4:00 or 4:30 PM IST? Please let us know so we can schedule the meeting accordingly. Kindly note that if the meeting is scheduled for 5:00 PM IST, it would fall outside our usual meeting hours as our shift concludes at 6:00 PM...
  17. Preeti Paryani

    Variables Updated On time shows same as Created On time

    Hello @Fagun Shah, As your issue has been resolved. Please take a moment to fill in the following form if you found the support helpful - https://forms.gle/GAjS4wdPYKuhnEYV9 PS: We are marking this thread as closed as the issue has been resolved.
  18. Preeti Paryani

    OpenAI Prompt Not Saving

    Hello @jpr, This issue has now been resolved. The OpenAI prompt will be saved properly going forward. Please try it on your end and let us know how it goes.
  19. Preeti Paryani

    WhatsApp Automation Not Working - Response Received but No Message Delivered

    Hello @Ej Tushar, Could you please confirm if you have also added your tax details? If not, we recommend adding them first. Once done, please wait for a day and then try sending the templates again. Kindly let us know if you are able to send them after that.
  20. Preeti Paryani

    I'm trying to automatically add comments to new posts on Facebook.

    Hello @ืnathawooth, Upon checking your workflow, it seems that you have added two actions to add comment on a page post, which is unnecessary. You may remove the extra one. Additionally, it appears that you have manually added a static Post ID. If you want to dynamically create a comment for...
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