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  1. Preeti Paryani

    Youtube Comments Not Getting Captured or Triggered

    Hello @jhashank, Currently, we do not support connecting with brand channels. However, you can try mapping a static channel ID under the Channel ID field in your action to check if access is possible. If that does not work, unfortunately, this functionality is not supported at the moment. Let...
  2. Preeti Paryani

    i want to upload video in facebook using pabbly

    Hello @vconceive, Upon checking we have noticed that the file URL mapped was causing the issue, we have changed the format to a downloadable URL and the action to be working fine now, refer to the attached image for more info.
  3. Preeti Paryani

    Team members cannot create folder

    Hello @Clicknamics, As of now, team members do not have the ability to create folders or move workflows between folders. If there’s anything else we can assist you with, please let us know.
  4. Preeti Paryani

    Drip to Prefinery

    Hello @DannyJames, Thank you for sharing the workflow URL. Upon checking, we noticed that the trigger response hasn’t been captured yet, and the email field in Prefinery is not mapped correctly. We’ve attached a tutorial to guide you through the process. It explains how to capture the response...
  5. Preeti Paryani

    I want to renew and upgrade my current pabbly connect package.

    Hello @stevenphan, Upon checking, we noticed that you’re currently subscribed to our Pabbly Connect 1-Yearly Plan – Tier 4, which is a non-recurring plan. This means you will not be charged automatically upon the renewal date. If you'd like to continue using the service, you can purchase a...
  6. Preeti Paryani

    Facebook page, instagram business, not showing up

    Hello @stevenphan, At the moment, we’re also unable to determine the exact reason why the list isn’t displaying. However, we're glad to know that it’s working correctly when using mapping.
  7. Preeti Paryani

    Drip to Prefinery

    Hello @DannyJames, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.
  8. Preeti Paryani

    Docusign support is very poor and either allows multiple roles or custom fields, but not both

    Hello @rsayad, We’ve escalated your request to our technical team, and they are currently reviewing it. Please allow us some time to investigate further. We will update you as soon as we receive any developments. Thank you for your patience.
  9. Preeti Paryani

    Shopify Create Product doesn’t include pricing or inventory tracking information.

    Hello @CarmenS, Please allow us some time to look into the issue. We will get back to you with the updates as we have some.
  10. Preeti Paryani

    Is Pabbly Delay still working?

    Hello @CarmenS, You're welcome.
  11. Preeti Paryani

    Issue with Keap and Lulu workflow

    Hello @horseclass, Please note that currently, we only support production credentials for Lulu. Sandbox credentials are not supported at this time. We recommend switching your Lulu account to production level. You can reach out to the Lulu support team for more information on how to obtain...
  12. Preeti Paryani

    Razer pay Adding multiple duplicate data on Google sheets

    Hello @RahulSeth, Upon checking, we noticed that the payment was received twice via Razorpay for the specific user in question. However, for other users, we could find only a single entry in the task history. We recommend verifying whether the payment was indeed made twice, and if not, kindly...
  13. Preeti Paryani

    Loyverse Customer Code

    Hello @ivanrch2, Thanks for the update, we'd love to hear your thoughts! If you have a moment, please rate us on Google. Your feedback helps us improve.
  14. Preeti Paryani

    Is Pabbly Delay still working?

    Hello @CarmenS, The trigger you're using has a polling time of 24 hours. This means the workflow will execute 24 hours after the specified task is performed. If you’d like to reduce the polling time to as low as 10 minutes, this feature is available under the paid plans.
  15. Preeti Paryani

    Error when editing

    Hello @Hurd, We have made some changes, and the issue seems to be resolved now. Please try testing it once and let us know if it works fine for you.
  16. Preeti Paryani

    Buying additional credits?

    Hello @Syed91, You can refer to the following page to upgrade your plan: https://www.pabbly.com/connect/ Scroll down to the FAQs section on the page, and click on the tier link that matches your required plan. From there, you can proceed with the payment.
  17. Preeti Paryani

    Review reply workflow task status success but the replay not showing Google Business Profile

    Hello @Anaswara, Thank you for reaching out. We would like to inform you that over the past few days, a few other users have reported a similar issue. Although the API response in Pabbly Connect reflects a successful execution, there appears to be a delay on Google’s end in reflecting the...
  18. Preeti Paryani

    systeme integration with facebook lead ad

    Hello @cloudman5073, Cloning refers to creating a duplicate workflow from the existing one, which you can do by following the steps shown in the attached image. Could you please elaborate on this? We are unable to understand your query. You can however, we recommend using a fresh workflow...
  19. Preeti Paryani

    Loyverse Customer Code

    Hello @ivanrch2, Our team has added the customer code field in the Create customer action as requested. Please try testing it on your end and let us know if it works for you.
  20. Preeti Paryani

    Pabbly Connect Webhooks add-on not working

    Hello @Roberto, The extension appears to be working fine on our end. Please refer to the video for reference, we're not encountering any such errors - https://www.awesomescreenshot.com/video/39039424?key=2a16c83ee1a7676166c56d66713305dc. We recommend trying the following steps: Use an...
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