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  1. Preeti Paryani

    Zoho CRM Contact Fields are not showing in Pabbly Connect in order to map to them.

    Hello @LarryD, Upon reviewing your setup, it appears that you are currently using the Create Contact action. We recommend switching to Zoho CRM: Insert/Update Record with Assignment Rule, as this action supports fetching and mapping custom fields correctly. Once you select this action, you...
  2. Preeti Paryani

    Hotel Booking Automation

    Hello @SouravG, Thank you for sharing all the details. Based on your setup, you can achieve this use case using Pabbly Chatflow + Pabbly Connect (Knowledge Base is not required here). Here’s a high-level approach: You will need to manually update the room inventory daily in a Google Sheet...
  3. Preeti Paryani

    Lost all configurations of workflow steps

    Hello @opti-biz, Thanks for the information.
  4. Preeti Paryani

    Error code 400 with AiTable not considered as failed step

    Hello @opti-biz, Thanks for sharing the details. Upon checking, it appears that under the FTE field you are passing a decimal value. As indicated in the field description, this field expects a string value. Please try executing the action again by passing the value as a string and let us know...
  5. Preeti Paryani

    My flow isn't being triggered

    Hi @Jamie Webb, The flow seems to be working fine. Please note the User starts conversation trigger only works for the chat initialization message.
  6. Preeti Paryani

    Pull info from What's App. Chatflow

    Hello @Jamie Webb, If you want to use the saved contact details in the flow, you can reference them using $variable names. For example, to use the contact’s name, you can use $Name. If you face any issues, please feel free to reach out to us.
  7. Preeti Paryani

    Lost all configurations of workflow steps

    Hi @opti-biz, Could you please share the workflow URL associated with your confirmation?
  8. Preeti Paryani

    Intermittent Dropbox 'New File' error: sharing/create_shared_link fails on first run but succeeds on re-exe

    Hello @brunomiranda, We have escalated this to our team for further review. Once we receive an update from the team we will get back to you.
  9. Preeti Paryani

    Router condition operator not saving properly

    Hello @opti-biz, Thanks for the update. Glad that the issue has been resolved.
  10. Preeti Paryani

    Pull info from What's App. Chatflow

    Hello @Jamie Webb, Yes, Pabbly ChatFlow automatically captures the user’s phone number and name when they start a conversation on WhatsApp. You can directly use these details in your chatflow without asking the user to enter them again. Please refer to the attached image for a better...
  11. Preeti Paryani

    Watoolbox error - update connection

    Hi @deepak9780097800, We have escalated this issue to our technical team for further review. Once we receive an update on the same we will get back to you.
  12. Preeti Paryani

    Lost all configurations of workflow steps

    Hi @opti-biz, Please try re-capturing a response under the same workflow under the workflow builder and let us know if you're able to capture the same.
  13. Preeti Paryani

    Fillout form to Google Docs

    Hello @gpro, You can refer to the attached tutorial to understand how to set up the Fillout form trigger and create a Google Doc using the form data. Please let us know if you need any further assistance.
  14. Preeti Paryani

    Using Zoho Invoice

    Hello @soundslikemichael, Yes, you can continue using Zoho Invoice with Pabbly without upgrading to Zoho Books. Even though the connection screen asks for a Zoho Books URL, you can simply enter your Zoho domain (for example, zoho.com / zoho.eu, etc.) and proceed with setting up the connection...
  15. Preeti Paryani

    My flow isn't being triggered

    Hi @Jamie Webb, Thank you for your patience. Upon checking, this appears to be a permission-related issue. We recommend reconnecting the WhatsApp number using the WhatsApp Connect method and ensuring that all requested permissions are granted during the process. Please try this and let us know...
  16. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Upon checking, it appears that IndiaMART is sending an empty array, which is disturbing the mapping in your workflow. Due to this, the subsequent actions are failing. Please refer to the attached image for a clearer understanding of the issue.
  17. Preeti Paryani

    Workflow stopped working

    Hi @Assunta, As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you face...
  18. Preeti Paryani

    Hotel Booking Automation

    Hello @SouravG, Thank you for confirming the details about your hotel booking system. Based on your use case, this setup may not be fully achievable using Public Chatflow alone. We would need to involve Pabbly Connect, especially if the room inventory is being maintained dynamically in Google...
  19. Preeti Paryani

    Facing an issue with Whatsapp API new update form Meta.

    Hello @Sridhar_N, We have checked your workflow. The template you are using has a static header and static buttons, so you do not need to configure the header or button fields—only the body field is required. We have already configured this on your behalf. However, the current error you are...
  20. Preeti Paryani

    many a time we face issue that GST Not getting added in payout page

    Hello @Parth, Glad to be of help!
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