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  1. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Thank you for clarifying the concern. Please note that the workflow you have designed will only trigger on sending the “Pay Now” text, not when the quick reply button is clicked. If the quick reply button is used, the flow will not be triggered.
  2. Preeti Paryani

    Best Action App to send Whatsapp image message

    Hello @metalabteam, The JetAPI WhatsApp application you are currently using is a user-created app, developed and managed by the JetAPI team itself. Since the configuration and available features are controlled on their end, I would recommend reaching out to the JetAPI team directly to confirm...
  3. Preeti Paryani

    enquiry date issue and whatsapp API Issue

    Hello @Parth, Upon reviewing your workflow, we found that the WhatsApp action was failing due to a misconfiguration in the Header Type field. After enabling the Map option, the static text present there needed to be removed. We have corrected this on your behalf and mapped the lead’s name...
  4. Preeti Paryani

    500 Internal Error - Google Spreadsheet

    Hello @sportinvest.org, Could you please confirm whether any recent changes were made to the spreadsheet? For example, if any column, row, or the entire sheet has been protected or modified, it may cause this error. In the meantime, kindly try reconnecting your Google Sheets account once and...
  5. Preeti Paryani

    “You have already added the router step in the workflow. Please refresh your workflow and check.”

    Hello @slangan, Could you please confirm where exactly you are trying to add the router and encountering the error? Kindly share a short screencast so we can understand the issue better and assist you accordingly.
  6. Preeti Paryani

    Conditions were true but workflow not processed

    Sure, let us know how it goes.
  7. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, I have tested the flow, and it seems to be working fine. Please try testing at your end using a different number and let us know if it works fine for you.
  8. Preeti Paryani

    Adding a WhatsApp Number on Chatflow

    Hello @taxajca, Could you please confirm the WhatsApp number under which you have this flow?
  9. Preeti Paryani

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @Ken Patrick, Thank you for sharing the details. We have created a test workflow under your account named “Pabbly Test” to verify the behavior. Based on our investigation, it appears that the New Booking trigger is currently able to capture only the bookings created under your personal...
  10. Preeti Paryani

    Two Triggers in One Spreadsheet

    Hello @HelpMeLearn, Thank you for sharing your approach. To ensure consistent webhook triggers, we recommend avoiding the use of formulas in your Google Sheet, as they can lead to inconsistent or unreliable webhook responses. Instead, it’s best to enter data directly into each sheet and use...
  11. Preeti Paryani

    Two Triggers in One Spreadsheet

    Hello @HelpMeLearn, At the moment, it is not possible to configure two separate trigger columns within the same Google Sheet using the Pabbly Connect Webhooks extension. The extension supports only a single trigger column per sheet.
  12. Preeti Paryani

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @Ken Patrick, Thank you for reaching out. Could you please create a new test meeting under the team and let us know whether it gets captured in the workflow history? Alternatively, you may share any unique details of the team meeting (such as the meeting title or a specific identifier)...
  13. Preeti Paryani

    Unable to edit trigger column

    Hello @TER, If you wish to change the trigger column to B, you will need to update it directly from your Google Sheet settings. Please follow the steps below: Open your Google Sheet. Navigate to Extensions → Pabbly Connect Webhooks. Select Initial Setup. Change the Trigger Column from G to B...
  14. Preeti Paryani

    Router Step Error

    Hello @worldmasterclass, Thank you for your patience. After discussing this with our team, we recommend removing the second-level router from your workflow and adding it again. Once re-added, please configure the required steps under that router and then proceed to add the third-level router...
  15. Preeti Paryani

    Fluent Booking Error

    Hi @Estevez96, Could you please try deleting and re-adding the Create Event action and check if it works correctly? If the issue still persists, kindly share a screenshot or a short screencast of the complete setup so we can review it further.
  16. Preeti Paryani

    Retry payment

    Hello @masonbowstead, It appears that you already have an ongoing conversation with our team over email regarding this concern (Ticket ID: #19600). Upon checking, your invoice for the month of November was not generated, which is why the payment attempt failed. Additionally, please note that...
  17. Preeti Paryani

    Webhook trigger on Subscription Pause and un-Pause

    Hello @robby666111, Thank you for the clarification. At the moment, Pabbly Subscription Billing does not offer any webhook event that triggers specifically when a subscription is paused or un-paused. These events are not yet available under the Webhook → Subscription Events list. If this...
  18. Preeti Paryani

    Alguna sugerencia para solucionar este error en un paso de Quickbooks online para crear un invoice con custom fields??

    Hello @Andres Diaz, Upon checking, the error you encountered was a 500 error, which indicates an issue on QuickBooks’ end. When we tested the action from our side, it executed successfully. During the test, our team also made minor corrections in the Google Sheets mapping, so please review the...
  19. Preeti Paryani

    Conditions were true but workflow not processed

    Hello @Parth, Apologies for the earlier oversight of the meeting. Upon thoroughly reviewing your workflow, we have noticed that the key mapped in the filter contains extra text along with the email, which causes the 'equals to' condition to fail. If the From field contains the required email...
  20. Preeti Paryani

    Conditions were true but workflow not processed

    Hello @Parth, Could you please join the meet?
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