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  1. Preeti Paryani

    Failed: The response received from the Mautic app is shown below:

    Hello @irviajesytours, Upon checking your workflow history, we noticed that it had been working fine earlier. However, you have recently started receiving a 500 error code, which usually indicates an issue related to the API itself — in this case, the Mautic API. We recommend reaching out to...
  2. Preeti Paryani

    Difficulties with Only Social and Pabbly

    Hello @mindfulguy, The error says The selected versions.0.content.0.media.0 is invalid, which means that the mapped media ID is invalid.
  3. Preeti Paryani

    SMS not delivering. Sender ID issue

    Hello @Diet & Kidney Academy, Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly. Please be aware that to assist you effectively, we may need to access your Pabbly Connect...
  4. Preeti Paryani

    Not Receiving messeges on whatsapp

    Hello @webdebsolutions.breve, Upon checking your Pabbly Chatflow account, the messages aren't getting delivered due to the following error: Failed due to Meta policy. (#131042) Message failed to send because there was one or more errors related to your payment method. For more details on the...
  5. Preeti Paryani

    Workflow Step Failing Due to Missing ID Value from Previous Step

    Hello @kennethsok, This issue has been escalated to our technical team for further review. Please allow us some time to look into the issue and as soon as we receive any updates, we will get back to you.
  6. Preeti Paryani

    When using a Coupon Code Credit Card Detail Entry is not presented

    Hi @robby666111, Thank you for sharing the details. Please note that since the subscription amount and the coupon code are equal, the final subscription amount becomes zero. This causes the payment method to be skipped, as there is no payment required. However, if you want to add trial...
  7. Preeti Paryani

    Customize the text of the "join customer portal" welcome email

    Hi @robby666111, As your query has been answered, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time. PS: We are closing this thread as the issue is resolved. Please feel free to reach out to us if you...
  8. Preeti Paryani

    Difficulties with Only Social and Pabbly

    Hello @mindfulguy, To get the media ID you can use the action named Get All Media Files. Or you can first upload the media using the Upload Media from URL action and then use the media ID received from this step further in the next action.
  9. Preeti Paryani

    adding images in wordpress post content.

    Could you please specify the exact issue you're facing? Upon checking the post created under the workflow builder, it seems to be created with the image correctly.
  10. Preeti Paryani

    Mismatch in Fields = Facebook Lead Ads to Brevo

    Hello @colmac1000, Glad the suggestions helped! We’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 As your issue is resolved, we are closing this thread. Please feel free to reach out to us if you face any issues in the future.
  11. Preeti Paryani

    Document Title Issue in Broadcast Template

    Hi @nazarvbava, As your issue has been resolved, we’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time.
  12. Preeti Paryani

    Previous month task consumed

    Hello @Clicknamics, You may check the task usage under the Task history -> Task Usage section.
  13. Preeti Paryani

    Document Title Issue in Broadcast Template

    Hi @nazarvbava, The issue has been fixed by our team; it should now work fine for you.
  14. Preeti Paryani

    Mismatch in Fields = Facebook Lead Ads to Brevo

    Hello @colmac1000, You may first capture a real lead from Facebook by using the Preview Form option. Please delete the existing test lead you’ve already created, then generate a new one using the Preview Form button. Here’s the documentation explaining the process...
  15. Preeti Paryani

    Google Business Profile – Random 404 Errors When Replying to Reviews (Legacy Create Reply Step)

    Hello @usman, Thank you for sharing the details. We’ve reviewed the case, and it appears that the issue occurs only for the location “Sri Kausthub Honda – Service.” Since your replies are working fine for other locations under the same connection, this suggests that your current Google My...
  16. Preeti Paryani

    Create Google contact error 400

    Hello @sampaht, Glad it helped! I hope your issue is now resolved.
  17. Preeti Paryani

    Pabbly Actions How to reconnect 2 routers?

    Hello @longnt0104, Currently, structuring the workflow like this is not possible. Two routes can't be merged currently. If you want to perform that specific action after the delay, you would have to add it after the delay.
  18. Preeti Paryani

    How to migration from whatsapp API Wati to Pabbly ?

    Hello @faesa, You may refer to this doc for step-by-step instructions on migration. https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/migrating-from-bsp-to-whatsapp-cloud-api-2oYsJweFxu
  19. Preeti Paryani

    Facebook Lead Ads - No Webhook Subscription

    Hello @angelnumbers, In the specific case, the issue is with the trigger in the new UI, which is already resolved.
  20. Preeti Paryani

    Message sent by contact is displayed twice in inbox.

    Hello @santhoshchak, Thanks for joining the meet. We have added credits to your Pabbly Form Builder account. You may use and test the specific product until November 11, 2025.
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