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  1. Preeti Paryani

    Shopify Variant Inventory Issue

    Hello @grantandrew, Thanks for reaching out. Upon checking, it seems that the variants are not appearing in the dropdown in the new UI due to some issue, which we have escalated to the technical team. In the meantime, you may use the classic version to set up your workflow.
  2. Preeti Paryani

    Facebook Conversions

    Hello @Mehdi rezouali, Thank you for sharing the screenshot. Please note that the access token is typically requested during the connection process. However, for Facebook Conversions, the connection is OAuth-based, so you do not need to manually provide an access token. You can simply enter...
  3. Preeti Paryani

    Novocall/TimeSync Integration Not Working

    Hello @david, Could you please share the workflow where you were able to capture responses from Novocall using the Pabbly webhook?
  4. Preeti Paryani

    Novocall/TimeSync Integration Not Working

    Hello @david, You would have to create a new workflow for that.
  5. Preeti Paryani

    Novocall/TimeSync Integration Not Working

    Hello @david, Could you please try the workflow setup in the Classic Builder?
  6. Preeti Paryani

    Facebook Lead Ads - No Webhook Subscription

    Hello @waheedakhtar, Could you please confirm whether you have added a test lead using the Testing Tool after clicking the “Save and Send Test Request” button? If not, please add a lead using the provided link: https://developers.facebook.com/tools/lead-ads-testing If you have already added a...
  7. Preeti Paryani

    Need Help with an Automation, FB Leads to Lead Connector V2

    Hello @ashchoice, Thank you for reaching out. The issue occurs because the number currently mapped in your workflow is just a text and not a valid phone number. To resolve this, you can either: Wait for a real lead to submit, or Use the Preview Form to create a lead with real details and a...
  8. Preeti Paryani

    Facebook Lead Ads - No Webhook Subscription

    Hello @waheedakhtar, Could you please try setting up the workflow in the classic builder and let us know how it goes?
  9. Preeti Paryani

    Novocall/TimeSync Integration Not Working

    Hello @david, Could you please try setting up the workflow using the Novocall (Native) app as the trigger in the Classic Builder and let us know if you encounter the same issue? Also, please share the workflow URL so we can review it in detail.
  10. Preeti Paryani

    Facebook ads insights isn't getting all data

    Hello @benjaminshuu, Thank you for sharing more context. Upon further checking, it appears that the level field is currently set to ad. Please change it to campaign to retrieve insights for all campaigns.
  11. Preeti Paryani

    Debugging in Pabbly Connect is a pain (the bad Task History design)

    Thank you for the detailed explanation. To help us review, could you please execute your workflow once without making any changes and share the most recent task history ID? This will allow us to analyze it on our end. Regarding the routers appearing jumbled in the task history, this happens...
  12. Preeti Paryani

    Need Help: Canva Upload Asset Issue

    Hello @arsachdeva, Upon checking the task history, it seems the issue is with some specific task histories. For the recent execution, it seems to be working fine. Refer to the task history. IjU3NjUwNTZhMDYzNjA0MzA1MjZjNTUzZDUxMzY1MTYzNTQzNDBmMzQi_pc
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