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  1. Preeti Paryani

    Facebook ads insights isn't getting all data

    Hello @benjaminshuu, We have added 50 in the limit field, and it seem to be capturing all the campaign details.
  2. Preeti Paryani

    500 Internal server error

    Hello @guyseo, We have saved step 4 by mapping the correct email and re-executed the failed task and it seems to be working fine now.
  3. Preeti Paryani

    Pabbly monthly plan billing issue

    Please note that automatic deductions for recurring subscriptions depend on your bank’s policies. If your bank does not allow auto-debit, the payment will not be processed automatically, and in such cases, you would need to make the payment manually through the reminders we send.
  4. Preeti Paryani

    Check flow

    Hello @Broos, The workflow appears to be set up correctly. However, the error you’re encountering in the task history “Response not received in 25 seconds” indicates that the application to which the request was made did not respond within 25 seconds, which is the standard time Pabbly waits for...
  5. Preeti Paryani

    Message sent by contact is displayed twice in inbox.

    Hello @santhoshchak, This issue usually occurs when the webhook used for the manual token connect type has been added under multiple apps. Kindly remove the webhook from one of the apps, and the issue should get resolved.
  6. Preeti Paryani

    Create customer with subscription

    Hello @victor_lock, The issue regarding the Ignore error enablement is fixed. Now you would be able to effectively use the option in the new UI.
  7. Preeti Paryani

    Client Management on Pabbly Chatflow Lifetime Plan (Paid User here)

    Hello @interpretmedia, 1. You can allot the credits to a number. For detailed steps, please refer to this doc - https://docs.pabbly.com/s/f3b40ae7-4846-4110-8cf3-cdd0cf3467c2/doc/assigning-credit-limits-to-individual-whatsapp-numbers-1vyMncYqi9 2. All the chat can be monitored under the...
  8. Preeti Paryani

    Number format with Spacing in Between

    Hello @zest83, I hope the suggested steps helped. We’d appreciate it if you could share quick feedback on the support received: https://forms.gle/GAjS4wdPYKuhnEYV9 Thank you for your time.
  9. Preeti Paryani

    Request a refund

    Hello @AlexSteven, We have successfully initiated your refund. You may receive it within a few business working days.
  10. Preeti Paryani

    Create Google contact error 400

    Hello @sampaht, Our team has added the name prefix field in the Update Contact Action as well.
  11. Preeti Paryani

    Create Google contact error 400

    Hello, If your workflows trigger on every contact create or update, sending updates back to your app can cause an infinite loop.
  12. Preeti Paryani

    Google Business Profile – Random 404 Errors When Replying to Reviews (Legacy Create Reply Step)

    Hello @usman, Greetings for the day. Regarding the two issues you reported: 404 Error – "Requested Entity Not Found": This error should no longer appear in the task history if the particular task has been re-executed. There were some issues related to re-execution, which have now been...
  13. Preeti Paryani

    Request a refund

    Hello @AlexSteven, Thanks for clarifying the reason. However, please note that our refund policy applies only to the first purchase, and refunds can be processed within 30 days of that purchase. In this case, the recent charge was made as part of a renewal, so a refund cannot be issued. That...
  14. Preeti Paryani

    Google sheet to Discord is not working

    Hello @uv2michelle, Could you please confirm how the data is getting added to your Google Sheets? To make your automation work, you need to enable 'Send On Event' if you're manually entering data into your Google Sheets. If the data added to your Google Sheets comes from another API or...
  15. Preeti Paryani

    Number format with Spacing in Between

    Hello @zest83, You may use any of action as per the attached images.
  16. Preeti Paryani

    Unable to connect Fb Lead to exotel

    Hello @Souravarora, As per our conversation over the phone call. I hope your query has been answered. For now, we are marking this forum thread as closed. If you face any issues in the future, please feel free to reach out to us.
  17. Preeti Paryani

    Request a refund

    Hello @AlexSteven, Thanks for reaching out to us. Could you please confirm the email associated with the account that was charged? Additionally, we would like to understand the reason you do not wish to continue with this plan and are requesting a refund, as it appears there are a few inactive...
  18. Preeti Paryani

    Can I create 2 loops in the same workflow?

    Hello @gpro, Could you please elaborate on your exact use case so we can assist you more effectively? Please note that while it is possible to iterate over data from different Google Sheets within the same workflow, the loops would not run independently. They will be executed sequentially as...
  19. Preeti Paryani

    Manual routing

    Hello @woodennickel, Thank you for sharing the use case with us. Please note that if you want to check the conditions for FIELD1 and FIELD2 sequentially — that is, first check FIELD1 (Yes/No) and perform the corresponding actions, and then move on to check FIELD2 — you would need to create...
  20. Preeti Paryani

    Create Google contact error 400

    Hello @sampaht, Could you please let us know the trigger source/application from where the data is being captured in the trigger? This will help us assist you more effectively. If your goal is to first search for a contact and then create or update it based on the search result, you can follow...
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