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  1. Hrishabh.pabbly

    PDF extraction using AI multiple files

    Hello @mr33 , Thank you for the update. We’ve checked your workflow and confirmed that the Iterator (Process Array) and Filter steps you added are correctly set up as per your requirements. This configuration will process multiple attachments and ensure only PDF files are sent for extraction...
  2. Hrishabh.pabbly

    Google lookup return wrong value format

    Hello @Azree , We appreciate you reaching out to Pabbly Support! Could you please provide more details about your specific use case? Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further guidance...
  3. Hrishabh.pabbly

    FluentCRM: Create Campaigns

    Hello @Lawyal , We’ve reviewed the official FluentCRM REST API documentation and found that there is no direct endpoint to create a new campaign from scratch (for example, POST /wp-json/fluent-crm/v2/campaigns is not supported). However, FluentCRM does allow duplicating an existing campaign...
  4. Hrishabh.pabbly

    Automation not working for wordpress blog to facebook

    Hi @Noel2026 , Thank you for reaching out and sharing the workflow details. We have reviewed your workflow “Posting Blogs to FB” and observed that the trigger has executed successfully 5 times. The last recorded execution was on January 05, 2026 at 19:57:56 (UTC+00:00 – America/Danmarkshavn)...
  5. Hrishabh.pabbly

    Message encoding format is invalid

    Hello @Clicknamics , Thank you for sharing the workflow details and granting consent to access your account. We’ve checked the workflow and the API request sent to iTexMo. The error “Message encoding format is invalid” is occurring due to unsupported characters in the Message field. The...
  6. Hrishabh.pabbly

    Help with HTTP Get File as the first trigger

    Hello @Pabbly Newbie , Thank you for explaining your use case in detail. Yes, your use case is supported in Pabbly Connect, and you can achieve it using the steps below: How to set up the workflow in Pabbly Trigger the workflow on a schedule Use Scheduler by Pabbly as the trigger to run the...
  7. Hrishabh.pabbly

    Receiving error email from Pabbly every few days

    Hello @basslion , Thank you for sharing the workflow details and granting us permission to access your account. We have reviewed the task history of your workflow “When Order status COMPLETED Import to WAVE” and would like to clarify the error notification you received. The error mentioned in...
  8. Hrishabh.pabbly

    I'm having trouble with captions when posting on Instagram for business.

    Hello @stevenphan, Thank you for your patience. Our team has tested the Instagram step and confirmed that it is working as expected in the old workflow builder. The issue with the unwanted characters does not occur there. Could you please try testing the same workflow using the old workflow...
  9. Hrishabh.pabbly

    TidyCal New Booking Trigger not working for Bookings in a Team

    Hello @Ken Patrick, Thank you for your patience. We’ve introduced a new trigger TidyCal: New Team Booking as per your use case. You can now go ahead and test it from your end. Please let us know if you face any issues or need further assistance.
  10. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma , Thank you for the update. Could you please try creating a new Facebook Lead Ads connection in Pabbly Connect (instead of using the existing one), then Save & Send Request and generate a new test lead? After testing, please let us know whether the issue still persists.
  11. Hrishabh.pabbly

    How to make the Payment Block a Required Field

    Hello @JSJSMB Norman , Thank you for sharing the details. Currently, in Pabbly Form Builder, the Payment field cannot be set as required, so the red “This field is required” validation is not available for the Payment Block at this time. We recommend submitting this as a feature request on...
  12. Hrishabh.pabbly

    Feature Requests: (1) Set HTTP headers for webhook responses & (2) Support “Return to Source / HTTP Response” mode in API module

    Hello @JosChi069 , Thank you for sharing the detailed explanation — I fully understand your use case and the issue you're facing with returning data back to Fonio in JSON format. To investigate this properly, could you please share the workflow URL where you are attempting this setup? This...
  13. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma, Thank you for confirming that you are the page owner. Could you please try creating a new workflow, configure the same action step, and then test it again? Sometimes re-creating the workflow resolves any configuration or connection issues that might be causing the...
  14. Hrishabh.pabbly

    "Waiting for Webhook Response to connect Facebook Leads Ads to Mailerlite

    Hello @danielapescuma , Thank you for reaching out, and I hope you’re doing well too. I would like to inform you that the trigger “Facebook Lead Ads: New Lead Instant” will only work if the Facebook account connected to Pabbly Connect is the owner of the Facebook Page. If your Facebook...
  15. Hrishabh.pabbly

    Not getting failed flows details.

    Hello @vivekpathak2025, Thank you for your patience. We have checked this from our end and found that the error email notification and the error webhook to the workflow are triggered only once per day. Due to this behaviour, any subsequent failed or partially failed tasks that occur after the...
  16. Hrishabh.pabbly

    Trouble with Zoho Desk > Add Comment

    Hello @JustinPM123 , Thank you for your patience. I'm glad to inform you that the issue in the New UI has now been fixed. You can switch back to the New UI and the Zoho Desk action step should work properly without any errors. If you notice anything unusual or need further assistance, feel...
  17. Hrishabh.pabbly

    Outlook Authentication problem

    Hello @Swapnil , Thank you for reaching out. Since you are facing issues with sending emails via Outlook SMTP, we suggest using the Microsoft Office 365 → Send Mail action in Pabbly Connect instead. This action uses the official Office 365 API, which is more reliable and avoids common SMTP...
  18. Hrishabh.pabbly

    Outlook Authentication problem

    Hello @Swapnil , Thank you for reaching out. Could you please try creating a new SMTP connection and test it again? Sometimes refreshing the connection resolves authentication issues. Also, please let us know which SMTP service you are using (Gmail, Outlook, Zoho, custom SMTP, etc.) so we can...
  19. Hrishabh.pabbly

    Unable to map field from hubspot to infinity

    Hello @PTA, Great to hear that your refund has been completed! Thank you for confirming. If you need any further assistance, feel free to reach out anytime.
  20. Hrishabh.pabbly

    LinkedIn integration

    Hello @Nvantuykom , Thank you for reaching out. Yes, you can use the LinkedIn → Post Liked trigger even with a free LinkedIn account, but only if the post belongs to a LinkedIn Organization Page, not a personal profile. So, as long as you are managing a LinkedIn Organization Page and the post...
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