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  1. Hrishabh.pabbly

    Help validating workflow - HubSpot → Apollo → Slack integration for email campaign tracking

    Hi @Rishabhpandey , We reviewed your account and found that the workflow wasn’t running because you had exhausted your task limit. We’ve now added a few additional tasks to your account so you can test the workflow. Please turn your workflow back on and try running it again — it should work as...
  2. Hrishabh.pabbly

    Google Sheet webhook problem

    Hi @kellymann , We’ve reviewed your workflow, and the “WebinarKit: New Webinar Registration” step appears to be working correctly. The response being received from WebinarKit indicates a successful registration, confirming that the integration is functioning as expected on Pabbly’s end. If...
  3. Hrishabh.pabbly

    WhatsApp Messages Not Triggering for All Contacts in Workflow

    Hello @PURE EV , We have checked the task history of your workflow “Emp Social Media” and can confirm that the WATI – Send Template Message step executed successfully without any errors. Please verify in your WATI inbox if the messages were delivered or if there are any issues on that side...
  4. Hrishabh.pabbly

    AI assistant is not getting enabled for new messages.

    Hi @vivekpathak2025 , Thank you for sharing the details. We tried sending a message to your WhatsApp number connected with the Pabbly Chatflow (+91 7303703655), and the AI assistant was automatically assigned to the chat and able to respond as expected. Please share the specific Inbox ID...
  5. Hrishabh.pabbly

    problem with connecting instagram for business

    Hello @alphaclub2307 , Thank you for sharing the details and granting access. We reviewed your workflow and found that the action “Instagram for Business: Publish Photo” is currently failing due to an invalid image link format. Use a Direct Google Drive Download Link Since your current link...
  6. Hrishabh.pabbly

    INVALID_URL_PATTERN error Zoho CRM

    Hello @Horsepowerad , Thank you for reaching out and sharing the details. Upon checking, we noticed that you’re currently using the “Zoho CRM: Create Lead” action in your workflow. We recommend switching to the “Zoho CRM: Insert/Update Record with Assignment Rule” action instead. This action...
  7. Hrishabh.pabbly

    Iterator

    Hello, Thank you for reaching out. Upon checking your workflow “Bestillinger”, it seems that the issue is occurring because the response from your Firebase Firestore trigger is being captured in Simple Response format. When data is captured this way, arrays and nested objects aren’t fully...
  8. Hrishabh.pabbly

    Pabbly was not able to capture response

    Hello @harvi shah , We have reviewed the task history of your workflow "Rs. 99 Lead - Wednesday Organic", and we can see that the last task execution took place on Oct 27, 2025, at 08:25. Could you please try creating a test order in TagMango and let us know if the workflow triggers...
  9. Hrishabh.pabbly

    data mapping issue in my workflow

    Hello @Alectos , We have reviewed your workflow "NGF" and noticed that in Step 11, where you are generating the session ID, the configuration is correct. However, in Step 12, where you are creating the customer, the error is occurring because the session token used in the authorization is...
  10. Hrishabh.pabbly

    My work flow is giving error. @Preeti

    Hello @1441 Fitness , Upon reviewing your workflow “CLONE - [Create Shopify orders into Zoho as new Sales Order]”, we noticed that the error you’re facing is related to an invalid customer name. When we tried re-executing the workflow, the error message appeared as — “The customer ‘Abhay...
  11. Hrishabh.pabbly

    Facebook Conversions

    Hello @chandan_78487 , Thank you for the update. The error message — "[API] Invalid API key or access token (unrecognized login or wrong password)" — indicates that the Shopify store connection was not authenticated properly. This usually happens when the API credentials (store URL, access...
  12. Hrishabh.pabbly

    Facebook Conversions

    Hello @chandan_78487 , Thank you for the update. Could you please let us know what specific issue you faced while using Shopify V2? This will help us understand the problem better. We also tried adding a step in your workflow, but noticed that the customers are not fetching properly. Please...
  13. Hrishabh.pabbly

    Microsoft Excel as an Action: Populating using the new beta view

    Hello @woodennickel , Thanks for sharing the details. Sometimes, even if the connection is newly created, it may not get properly initialized, which can cause the columns not to appear correctly in the mapping step. Please make sure that your Excel workbook has proper column headers in the...
  14. Hrishabh.pabbly

    Facebook Conversions

    Hello @chandan_78487 , We understand that the Shopify (Legacy) version was working earlier, but recently, Shopify has made some API and authentication updates, which may cause older (legacy) connections to fail or show the “Service is unavailable” error. That’s why we recommend switching to...
  15. Hrishabh.pabbly

    Microsoft Excel as an Action: Populating using the new beta view

    Hello @woodennickel , Please try creating a new connection between Excel and Pabbly Connect to ensure the columns load properly in the new beta view. If the issue still persists after reconnecting, kindly share your workflow URL so we can investigate the issue further and help you resolve it
  16. Hrishabh.pabbly

    Facebook Conversions

    Hello @chandan_78487 , Upon checking your workflow “CLONE - [A to B]”, we noticed that you are using Shopify (Legacy) in your setup. We suggest switching to Shopify V2, as the legacy version may cause connection or service issues. Please update the workflow to use Shopify V2 and test the...
  17. Hrishabh.pabbly

    Facebook Conversions

    Hello @Mehdi rezouali , Thank you for sharing the details and your use case. We would like to confirm that the “Send Lead Event” action is already available under the Facebook Conversions (New) integration in Pabbly Connect. You can directly use this action to send your confirmed orders to...
  18. Hrishabh.pabbly

    Can I just confirm...

    Hello @jmjmjm We appreciate you reaching out to Pabbly Support! Could you please provide more details about your specific use case? Additionally, it would be helpful if you could share the URL of the workflow you've created so that we can thoroughly review it and provide further guidance...
  19. Hrishabh.pabbly

    How to subscribe Unlimited task by monthly?

    Hello @gpro , Yes, you can purchase plans according to your use case. In Pabbly, you can stack multiple plans, meaning you can have more than one plan active at the same time. The benefits of all your active plans, such as task limits, will automatically combine, giving you the total usage...
  20. Hrishabh.pabbly

    Can Pabbly pass the Mindbody Location ID in addition to Site ID?

    Hello @healthdesk , Thank you for reaching out! In order for us to review and confirm whether passing the Mindbody Location ID is possible through Pabbly, we will need you to connect your Pabbly account with Mindbody. Since we don’t have access to your Mindbody account, we won’t be able to...
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