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  1. ArshilAhmad

    Phone number as ‘Pendent’ status

    That popup is from Meta’s end, and it’s not possible for us to remove it. It indicates that the display name has been submitted and is currently under review by Meta. For now, you don’t need to take any action on your end...
  2. ArshilAhmad

    Phone number as ‘Pendent’ status

    Are you sure you have taken those steps in the account associated with the email address [email protected]? There is no indication that a number has been added to this account — it only has a single demo number. You can verify the same at your end. The Pabbly Chatflow account associated with...
  3. ArshilAhmad

    Phone number as ‘Pendent’ status

    Thank you for the detailed information. We currently don’t see any phone number added to the Pabbly Chatflow account associated with the email address [email protected]. That’s why we shared the video, so you can follow the steps to connect your phone number to Pabbly Chatflow. Are you facing...
  4. ArshilAhmad

    Files have been "Uploading" for DAYS

    Please allow us some time. We will get back to you shortly.
  5. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Our technical team has informed us that the email prefix is added as a reference for internal record-keeping, so it cannot be removed from the product name. Additionally, it’s not possible to remove the Login button at this time.
  6. ArshilAhmad

    Phone number as ‘Pendent’ status

    Hi @Carlos Melo, It looks like your WhatsApp number isn’t connected with Pabbly Connect. Please watch the video shared below to understand how to set it up. ============================================================== The issue you have stated above indicates that the display name for your...
  7. ArshilAhmad

    Replied Remove "Email by Pabbly" branding from footer

    Hi @admin.ansolutions, Could you please share the email address associated with your Pabbly Email Marketing account? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  8. ArshilAhmad

    How to remove Pabbly Owner email address and Login Button from Autoresponder Email

    Hi @JSJSMB Norman, Please allow us some time to look into this concern. We will get back to you with an update soon.
  9. ArshilAhmad

    want to change knowledge source file for ai asistant

    Hi @LCRPAY, You can click on the three dots in your Knowledge Sources and delete the files you no longer need. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  10. ArshilAhmad

    Amazon SES as SMTP Server - How?

    Thank you for the update. We are glad the issue is resolved now. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  11. ArshilAhmad

    Getting error while sending message

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  12. ArshilAhmad

    How much time it will take to get the template approved? It is showing in pending status.

    Could you please share a screenshot of your WhatsApp Cloud API dashboard along with one of the Message Templates sections showing the specific template and its current status? This will help us better understand the issue and assist you accordingly. Thanks & Regards, Arshil Ahmad Customer...
  13. ArshilAhmad

    How to Send Email Using Pabbly Email Marketing Custom API Request in Pabbly Connect Wokflow

    Hi @abhijeetprakash, We assume you are looking to execute this endpoint. If so, you can execute the endpoint in the following manner. https://connect.pabbly.com/workflow/share/C0NYalcAAWIASlI4B1gDJFhMAgYHXQE5VE0IGgYJAHhSH1IHURBfNQlFWHoAQ1IzUxpXPQ9TV2wIHFFVUwVVJgMaBioGBQd9UB0FNg1IXW4LVVhwVzY#...
  14. ArshilAhmad

    Email Template Personalization Not Working While Sending Single Emails Using Pabbly Connect Workflow

    Hi @abhijeetprakash, Could you please share the Workflow URL where you have this concern? Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  15. ArshilAhmad

    WhatsApp Message Sending Failed – Need Assistance

    The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details. When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio...
  16. ArshilAhmad

    The system has been “processing” the list of emails to be verified for 3 days.

    Please share the email list you are trying to upload at the given email address so our team can check the format of the file. Email: [email protected]
  17. ArshilAhmad

    Autoresponder not sending Payment Received email

    We are glad the issue is now resolved. Thank you for sharing the update and the steps that fixed it—this will help us assist other users who encounter the same issue in the future. Thanks & Regards, Arshil Ahmad Customer Support Associate 🌐 Pabbly.com 👉Rate your support
  18. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for sharing this information. Could you please confirm whether you are receiving the payment-related emails on these three addresses? This will help us pinpoint the issue.
  19. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for sharing this information, but that part is already clear. You must have connected this Email Parser to an email address (inbox) whose emails are being forwarded to the Email Parser in Pabbly Connect. We would like to confirm whether you are receiving the 'Payment Recd' emails for...
  20. ArshilAhmad

    Autoresponder not sending Payment Received email

    Thank you for making the test submissions and providing a detailed explanation. It helps a lot. Could you please confirm whether you receive the 'Payment Recd' emails for 05-22 How to Handle Anxiety on your email address (in your inbox)? If yes, could you please share a screenshot of the same...
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